Janie Lopez
Red Oak,TX
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Whataburger
Red Oak, TX
07.2023 - Current
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Cashier
Whatabuger
Waxahachie, TX
05.2021 - 08.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Snyder High School
Snyder, TX05-2003
Skills
- Payment Collection
- Guest Services
- Customer Service
- Cash Handling
- Merchandise Restocking
- Product Knowledge
Timeline
Customer Service Cashier
Whataburger
07.2023 - Current
Cashier
Whatabuger
05.2021 - 08.2023
Snyder High School