Janie-Marie Williams

• Assure the readiness of the reception area for a working day. Open doors at designated time, and have all front desk activities fully operational.
• Provide first person contact and face to face interactions with incoming patients.
• Assist patients and family members with completion of patient forms.
• Verify patient benefits and insurance.
• Schedule patients for medical examinations, laboratory tests, and consultations.
• Answer telephones, screen callers, and relay messages.
• Collect copays and payments for all services.
• Maintain calendars, schedule appointments, and meeting rooms.
• Open sort and distribute mail and faxes.
• Secure office in evening and lock entrances.
• Train new employees.

• Greeted all incoming patients.
• Assisted with new patient registration.
• Responsible for insurance verification and precertifications.
• Scheduled patient appointments for all procedures.
• Checked patients out, verified updates, and provided information and paperwork for future scheduled appointments.
• Verified daily and weekly orders.
• Medical records and filing.
• Collected copays and outstanding balances.

• First contact with incoming patients and drug reps.
• Answered, screened, and directed incoming calls.
• Responsible for updating and prioritizing the doctor's schedule in a fast paced environment.
• Updated patient information in computer and patient files.
• Called in patient prescriptions to the pharmacy.
• Ordered medications for office and laboratory.
• Verified insurance coverage
• Collected copays and balances
• Maintained accounts payable and receivable.
• Responsible for all money transactions and balancing books daily.

 References upon request