Janie Wornoff
Tidioute,PA
Summary
Detail-oriented Patient Service Specialist with strong skills in appointment scheduling, insurance authorizations, and patient confidentiality. Committed to enhancing clinic efficiency and improving patient satisfaction through effective communication and organization.
Overview
29
29
years of professional experience
Work History
Patient Service Specialist
NovaCare Rehabilitation
08.2024 - Current
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted patients with insurance verification and benefits inquiries, ensuring clear communication.
- Handled patient check-in and check-out processes, maintaining a welcoming environment.
- Documented patient information accurately in electronic health records, supporting data integrity.
- Coordinated with healthcare providers to facilitate seamless patient care transitions.
- Responded to patient inquiries promptly, improving overall satisfaction and experience.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
Middle School Teacher
Brunswick City Schools
08.1996 - 06.2023
- Developed engaging lesson plans to enhance student understanding of core subjects
- Implemented differentiated instruction strategies to meet diverse learning needs
- Collaborated with colleagues to improve curriculum and instructional practices
- Mentored new teachers, providing support and sharing best practices
- Integrated technology tools to facilitate interactive learning experiences
- Conducted assessments to evaluate student performance and guide instructional adjustments
- Fostered a positive classroom environment that encouraged respect and inclusivity
Education
Master of Arts - Technology Education
University of Akron
Akron, OHMaster of Arts - Elementary Education
Cleveland State University
Cleveland, Ohio, OHSkills
- Appointment scheduling
- Patient confidentiality
- Patient intake
- Professionalism and ethics
- Patient registration
- Eligibility determination
- Friendly and outgoing
- Multitasking and organization
- Verbal and written communication
- Insurance authorizations
Timeline
Patient Service Specialist
NovaCare Rehabilitation
08.2024 - Current
Middle School Teacher
Brunswick City Schools
08.1996 - 06.2023
Master of Arts - Technology Education
University of Akron
Master of Arts - Elementary Education
Cleveland State University