Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Janie Zullo

Indio,CA

Summary

Dynamic Senior Sleep Expert at Mattress Firm with a proven track record in enhancing product presentation and driving sales through exceptional customer service and relationship-building. Adept at training teams and streamlining operations, I bring strong organizational skills and a commitment to excellence in retail environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
years of professional experience

Work History

Mattress Firm

Senior Sleep Expert
10.2018 - 03.2024

Job overview

  • Implemented effective merchandising tactics that enhanced product presentation at retail locations.
  • Tagged and prepared new merchandise for retail sales.
  • Managed and evaluated operational processes and procedures to offer retail lending products and services.
  • Supported store manager in overseeing day-to-day operations, ensuring smooth functioning of the retail space.
  • Trained new employees on company policies, procedures, and best practices in retail sales techniques.
  • Increased sales by building strong relationships with retail clients and providing tailored solutions for their needs.
  • Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
  • Organized successful product launches by coordinating with internal departments, external suppliers, and retail partners.
  • Assisted in sales floor tasks as needed, demonstrating flexibility in job responsibilities within the retail environment.
  • Improved pricing accuracy by consistently monitoring and updating retail prices.
  • Provided retail assistance, finalizing and processing customer purchases.

Animal Samaritans

Vet Technician Assistant
01.2012 - 03.2018

Job overview

  • Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
  • Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
  • Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
  • Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
  • Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
  • Managed appointment scheduling effectively, optimizing time management for both staff members and clients while minimizing wait times.
  • Promoted client satisfaction by addressing concerns promptly and educating pet owners on animal health issues.
  • Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Kept detailed records of animal treatments and medications.
  • Educated clients on post-surgical care and nutrition.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Continually expanded knowledge of veterinary medicine through continuing education courses and staying current on industry trends.

Education

Palm Desert High School
Palm Desert, CA

High School Diploma
06-2001

University Overview

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Organization and time management

Timeline

Senior Sleep Expert
Mattress Firm
10.2018 - 03.2024
Vet Technician Assistant
Animal Samaritans
01.2012 - 03.2018
Palm Desert High School
High School Diploma
Janie Zullo