Janiece Hodge

. Works as part of the radiology staff team to ensure that each modality is well prepared.

. Greets and assists patients/visitors entering the department.

. Answer telephones and processes all calls.

. Works collaboratively with radiology clinical team to ensure coordinated patient flow.

. Schedules patients appointments.

. Assists with preparing and processing the department records.

• Processed requests for claims histories and /or coverage verifications from brokers, insured or third parties
• Reviewed requests for completeness, including proper authorization from insured(s).
• Informed account managers of loss run requests when appropriate
• Generated SAP report for Physician policies as requested

• Scheduled appointments and verified insurance coverage for patients seeking healthcare services
• Processed patient information and paperwork, including medical histories and insurance forms
• Answered patient questions about their healthcare options and assisted with the intake process for new patients
• Managed patient accounts and billing, coordinating with other healthcare professionals, to ensure that patients received the care they needed.
• Responsible for the verification of patient demographics and obtaining pre-certification from the financial clearance center
• Assisted with obtaining patient medical clearance
• Demonstrated strong communication, organizational, and customer service skills to effectively meet the needs of patients and healthcare professionals
• Scanned necessary documents into patient charts such as photo ID, Insurance cards and Covid vaccination cards

• Received new patient referrals and generated orders based on patients residence.
• Coordinated daily schedules for registered nurses
• Verified insurance through managed care
• Controlled the flow of patient care
• Generated and assigned home care visits using interactive Scheduler software
• Ran weekly census reports and obtained necessary documents for patients

• Verified admissions and discharges with ANM /Charge nurse
• Assisted patients with filling out forms
• Created patients charts upon arrival
• Filed and documented patient’s paperwork
• Maintained medical record tracking forms
• Prepared assignment sheets for nurses and ancillary staff
• Answered and routed phone calls to appropriate staff members
• Ensured confidentiality of patient records, including HIPAA regulations
• Printed patient labels and face sheets
• Updated patient’s information in epic database
• Demonstrated appropriate telephone etiquette
• Checked admissions forms for completeness
• Scanned relevant documents into epic software, such as AVS, HCPs, and EKG’s
• Responded promptly to call bells and escorted visitors to patient rooms and other locations within the hospital

• Provided direct care for patients, including bathing, toileting, hydration, nutrition, ambulating, turning, and positioning
• Documented daily patient activities, safety rounds, and responded to patient needs
• Assisted patients with completing required paperwork
• Contributed input for patient care plans and notified RN of any changes in patient
• Prepared check-in sheets and made welcome kits for clients
• Faxed, copied, and scanned patients’ documents