Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janil Sorcia

Lehigh Acres

Summary

Dynamic and dedicated Medical Assistant with a strong background at NCH, skilled in HIPAA compliance and EMR/EHR systems. Proven ability to build trust with patients through effective communication while maintaining meticulous patient records. A reliable team player committed to enhancing healthcare delivery and operational efficiency.

Overview

5
5
years of professional experience

Work History

Medical Assistant

NCH
08.2024 - Current
  • Assisted healthcare professionals with patient examinations and procedures.
  • Maintained accurate patient records and updated electronic health systems.
  • Prepared examination rooms by sterilizing instruments and ensuring cleanliness.
  • Collected patient histories and vital signs to facilitate provider assessments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Liquor Store Department Manager

Walmart
01.2023 - 08.2024
  • Oversaw daily operations, ensuring alignment with departmental goals and objectives.
  • Developed training programs to enhance team productivity and operational efficiency.
  • Managed inventory levels, optimizing supply chain processes for cost-effectiveness.

Front End Team Lead

Walmart
12.2022 - 01.2023
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Resolved customer inquiries through various channels, ensuring satisfaction and timely responses.
  • Trained new staff on customer service protocols, improving onboarding efficiency and knowledge retention.

Cashier

Walmart
09.2020 - 12.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Assisted customers with inquiries, ensuring a positive shopping experience.


Education

Golden Gate High School
Naples, FL

Skills

  • HIPAA compliance
  • Medical terminology knowledge
  • EMR / EHR
  • CPR
  • Reliable team player

Timeline

Medical Assistant

NCH
08.2024 - Current

Liquor Store Department Manager

Walmart
01.2023 - 08.2024

Front End Team Lead

Walmart
12.2022 - 01.2023

Cashier

Walmart
09.2020 - 12.2022

Golden Gate High School

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