Janina Francis
Atlanta,GEORGIA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Exp Realty
06.2024 - Current
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Flight Attendant
United Airlines
04.2016 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Promoted passenger safety, comfort, and welfare by providing first class Customer service and care
- Collaborated with team members to meet daily demands and handle challenging projects
- Supported team with German Language Qualification Skills
Event Hostess/Assistant Event Coordinator
AtlantiSiteLLC
01.2012 - Current
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
- Monitored employees and guests to prevent unfortunate experiences
- Coordinated with catering teams to ensure timely delivery of food and beverages, enhancing overall guest satisfaction.
- Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Assisted with post-event cleanup and breakdown, ensuring the venue was returned to its original state in a timely manner for subsequent events.
Education
Engineering -
Georgia Perimeter College
Atlanta, GEORGIA08.2020
Skills
- Customer service
- Excellent teamwork
- Negotiation
- Decision making
- Detail oriented
- Customer relations
- Time management
- Strong organizational skills
- Works well independently
- Bilingual German/English
- Client-oriented
Certification
- Real Estate Salesperson License -Georgia Real Estate Commission.
- Emergency Evacuation Procedures Training Certification - Various Authorized Aviation Training Centers.
- First Aid, CPR, and AED Certification - American Red Cross.
- Certified Flight Attendant (CFA) - International Air Transport Association (IATA).
- Crew Resource Management Training (CRM) - Federal Aviation Administration (FAA) Approved Providers.
Languages
German
Native or Bilingual
Timeline
Real Estate Agent
Exp Realty
06.2024 - Current
Flight Attendant
United Airlines
04.2016 - Current
Event Hostess/Assistant Event Coordinator
AtlantiSiteLLC
01.2012 - Current
Engineering -
Georgia Perimeter College