Janine Antakbon
Enid,Oklahoma
Summary
Dynamic and dedicated professional with extensive experience in customer service at Academy Sports and Outdoors. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in inventory management and product restocking, demonstrating strong work ethic and integrity. Committed to delivering exceptional service in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Cashier
Old Navy
- Collaborated with team members during peak hours to streamline service delivery and reduce wait times.
- Resolved customer complaints promptly to maintain positive dining experiences and brand reputation.
- Trained new cashiers on operational procedures and best practices for exceptional service.
- Monitored inventory levels of supplies, ensuring timely restocking for uninterrupted operations.
Sales Associate
Academy Sports Outdoors
02.2025 - Current
- Assisted customers in locating merchandise and provided product information.
- Processed transactions efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and sales events to enhance customer experience.
- Collaborated with team members to ensure store organization and cleanliness.
Overnight Stocker
Walmart
04.2023 - 05.2024
- Efficiently restocked shelves to maintain product availability and store organization.
- Operated pallet jacks and forklifts to transport merchandise safely throughout the store.
- Assisted in inventory management by conducting regular stock counts and monitoring product levels.
- Collaborated with team members to ensure timely completion of overnight stocking tasks.
Cook
Mango Tree Cafe & Restaurant
03.2021 - 09.2021
- Prepared and presented diverse menu items in accordance with established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen areas to comply with health and safety regulations.
- Assisted in inventory management by tracking supplies and reporting shortages to ensure continuous operations.
- Collaborated with team members to execute high-volume service during peak hours efficiently.
Cashier
McDonald's Restaurant
05.2018 - 12.2018
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections and dietary inquiries to enhance satisfaction.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Handled cash, credit, and gift card payments while balancing register at shift end.
Education
High School Diploma -
Enid High School
Enid, OKSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Written and verbal communication
- Product restocking
Languages
Marshallese
Native or Bilingual
Timeline
Sales Associate
Academy Sports Outdoors
02.2025 - Current
Overnight Stocker
Walmart
04.2023 - 05.2024
Cook
Mango Tree Cafe & Restaurant
03.2021 - 09.2021
Cashier
McDonald's Restaurant
05.2018 - 12.2018
Cashier
Old Navy
High School Diploma -
Enid High School