JANINE GARCIA

• Supervises all aspects of the nonprofit organization
• I am the team lead of the administrative office of doctors and therapists, Coordinating workflow
• Handles all financial management tasks, including billing, accounts receivable, end-of-month payroll
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• Managed incoming and outgoing patients for testing, while recording accurate insurance, consent forms and copays

• Improved customer satisfaction by answering questions professionally about surgeries.
• Collaborated with the nursing team, regarding care
• Did all authorizations, coding, billing , and collections for surgical procedures

Coordinated all aspects of the front office

Scheduling, phones, authorizations for procedures and medicines Billing, assisting physician ,disability forms, pharmaceuticals

• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Monitored front areas so that questions could be promptly addressed.
• Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
• Scheduled all surgical procedures
• Billing and coding

• Contributed to the overall success of the Orthopedic floor by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers and patients.
• Maintained required supplies inventory, and verified viability of supplies prior to use.
• Scheduling, phones, Insurance and Collections
• Minor procedures with physician