Greet students, parents, staff, and visitors with professionalism and a welcoming attitude.
Answer and direct incoming phone calls; take messages or provide accurate information as needed.
Maintain student attendance records and manage daily tardy and early dismissal logs.
Assist with new student registration, enrollment paperwork, and updating student files.
Handle incoming and outgoing mail, deliveries, and school correspondence.
Support teachers and administrators with clerical tasks such as copying, filing, and scheduling.
Manage visitor sign-ins and ensure school safety procedures are followed.
Use school information systems (e.g., PowerSchool, Focus) to update student data and generate reports.
Communicate effectively with parents and staff regarding school events, schedules, and announcements.
Provide first aid or contact the school nurse for student health concerns.
Maintain confidentiality of student and staff information in accordance with school policies.
Overview
17
17
years of professional experience
Work History
Receptionist/Clinic Aide
Charter School Associates @ Valrico Academy
Riverview, FL
08.2013 - Current
Managed front desk operations, ensuring a welcoming environment for students and visitors.
Coordinated communication between parents, teachers, and administration to enhance engagement.
Maintained accurate student records using school management software for efficient data retrieval.
Trained new reception staff on procedures and best practices to maintain high service standards.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained visitor log for entering and leaving facility for security purposes.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Managed inventory of medical supplies, optimizing stock levels and minimizing waste.
Supported patient intake processes by gathering necessary information and updating records accurately.
Trained new staff on clinic protocols and procedures to enhance operational efficiency.
Collaborated with team members to maintain a clean and organized clinic environment.
Monitored compliance with health regulations, contributing to safe and effective patient care practices.
Improved clinic cleanliness and reduced infection risk through thorough sanitization of equipment and surfaces.
Contributed to effective communication between staff members by relaying important information promptly and accurately.
Supported overall clinic efficiency by completing assigned tasks promptly, offering assistance to colleagues as needed, and adapting to changing circumstances.
Prevented medication errors by double-checking prescription details and discussing potential concerns with medical professionals before administering any medications.
Provided compassionate care to patients in distress, promoting a calm and supportive environment.
Teacher's Assistant
Apostles Lutheran Preschool
Brandon, FL
08.2009 - 08.2013
Assisted teachers in implementing lesson plans and classroom activities.
Supported individual student needs, fostering a positive learning environment.
Collaborated with staff to develop engaging educational materials and resources.
Maintained classroom organization, ensuring a safe and welcoming atmosphere.
Observed and documented student progress, contributing to tailored instructional strategies.
Led small group sessions, reinforcing concepts through hands-on learning experiences.
Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Education
CDA in Education - Early Childhood Education
Learey Technical College
Tampa, FL
05-2013
High School Diploma -
East Islip High School
Islip Terrace, NY
06-1990
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
File management
Administrative support
Multi-line telephone operation
Document management
Professional demeanor
Documentation and reporting
Reception desk management
Positive and professional
Punctual and reliable
Interests
Knitting and Crocheting
I enjoy helping others and giving back to the community