T. Michellene Linenberger
Riverview,FL
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
27
27
years of professional experience
Work History
Front Office Receptionist & Certified Clinic Aide
Valrico Academy
Riverview, Florida
01.2015 - Current
- Offered excellent customer service through personalized assistance to both callers and walk-in visitors.
- Oversaw the implementation of rigorous security measures and streamlined check-in/check-out procedures for students, visitors, and volunteers
- Maintained a thorough knowledge of Valrico Academy's policies, procedures, and essential information
- Ensured the reception area was always clean and well-organized
- Leveraged strong communication skills to facilitate seamless interaction between administrators and teaching staff
- Oversaw the management of office copiers, supplies and maintenance
- Ensured proper monitoring of detention and ISS students when required
- Maintained strict adherence to school policies by upholding confidential handling of all student-related information
- Managed an organized and up-to-date reference log of school-related information for convenient retrieval
- Ensured the outside bulletin board was current and well-maintained
- Managed communication via the intercom system
- Administered basic medical care in the school clinic, including bandages, ice packs, and prescription medications.
- Provided dedicated support for special projects.
- Performed extra responsibilities delegated by different members of the administrative team at the school.
Associate Account Executive
Bernard Hodes Group
Maitland, Florida
01.2000 - 01.2003
- Managed 15+ accounts in sectors including high-tech, healthcare, transportation, customer service and attractions
- Led integrated media strategies encompassing media plans, campaign development, direct marketing, employer referral programs, college recruitment campaigns, and miscellaneous collateral
- Developed client relationships, supervised projects, negotiated media contracts and oversaw radio spot production
- Collaborated with creative teams on campaign design and mentored junior staff
- Conducted training on internal Account Management System.
Account Coordinator
Bernard Hodes Group
Maitland, Florida
01.1998 - 01.2000
- Researched and recommended media
- Supported account service teams in order preparation, delivery, confirmation, client billing, and report generation
- Managed weekly media specials and resolved media billing issues
- Acted as liaison between clients and vendors to ensure client expectations were met
- Assisted Marketing Communications Department.
Account Executive
Bernard Hodes Group
Tampa, Florida
01.2008
- Managed major healthcare system’s advertising campaign across print, internet and collateral
- Developed and established superior client relationships
- Assisted in strategy development, prepared media plans, conducted market and media research and negotiated media contracts
- Initially a 3-month temporary position, extended for an additional 5-months.
Education
Bachelor of Arts, Advertising & Public Relations -
University of Central Florida
01.1998
Associate of Arts -
Hillsborough Community College
Skills
- File Organization
- Word Processing
- Spreadsheet tracking
- Business operations understanding
- Clerical Support
- Administrative Skills
- Appointment Scheduling
- Task Delegation
- File Management
- Organization skills
- Verbal and written communication
- Professional Demeanor
- Project Coordination
Timeline
Front Office Receptionist & Certified Clinic Aide
Valrico Academy
01.2015 - Current
Account Executive
Bernard Hodes Group
01.2008
Associate Account Executive
Bernard Hodes Group
01.2000 - 01.2003
Account Coordinator
Bernard Hodes Group
01.1998 - 01.2000
Bachelor of Arts, Advertising & Public Relations -
University of Central Florida
Associate of Arts -
Hillsborough Community College
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