Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Janiris Camacho

Plantation,FL

Summary

Proven multitasker and active listener, I excelled at Merengue Restaurant by enhancing customer satisfaction and efficiently managing high-pressure situations. Skilled in both hospitality service expertise and conflict resolution, my work history demonstrates a strong work ethic and a commitment to maintaining cleanliness and hygiene, driving significant improvements in guest experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Hostess, Server

Merengue Restaurant
01.2024 - 07.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Baker

Crumbl Cookies
08.2023 - 01.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.

Employee

McDonald's
08.2019 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Chemistry

Nova Southeastern University
Davie, FL
05-2027

Certified Medical Assistant - Medical

Broward College
Fort Lauderdale, FL
12-2024

High School Diploma -

John Carroll High School
Ft. Pierce, FL
05-2022

Skills

  • Customer service
  • Strong work ethic
  • Active listener
  • Strong multitasking
  • Greeting guests
  • Professional appearance
  • Attention to detail
  • Active learning
  • Hospitality service expertise
  • Cleanliness and hygiene
  • Conflict resolution
  • Time management
  • Complex Problem-solving
  • Scheduling

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess, Server

Merengue Restaurant
01.2024 - 07.2024

Baker

Crumbl Cookies
08.2023 - 01.2024

Employee

McDonald's
08.2019 - 07.2022

Bachelor of Science - Chemistry

Nova Southeastern University

Certified Medical Assistant - Medical

Broward College

High School Diploma -

John Carroll High School

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Janiris Camacho