Janis Horn
Miami
Summary
Dynamic sales lead with expertise in customer relationship management, driving brand promotion, and fostering community partnerships. Proven ability to enhance market presence through strategic outreach and data-driven sales strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Lead/Community Outreach Specialist
West Marine Products
Miami
10.2009 - 05.2026
- Mentored junior staff on sales techniques and customer relationship building skills.Promoted accessories and cross-sold additional products and services through persuasive techniques, increasing overall sales.
- Implemented strategies to increase brand awareness among target audiences.
- Utilized social media platforms to engage with customers and promote products.
- Drove sales of company products and services by meeting with customers using strategic and a strategic and organized approach.
- Developed community partnerships to promote marine education and conservation initiatives.
- Organized outreach events to engage local communities in marine-related activities, fostering community involvement and awareness.
Senior Executive Secretary
Northern Trust
Miami
09.2001 - 11.2008
- Coordinated executive schedules and managed complex calendars to ensure optimal use of time for senior leadership.
- Prepared executive documents, such as correspondence, reports and presentations for senior management review.
- Facilitated meetings by preparing agendas and distributing materials to enhance meeting productivity.
- Maintained confidential files and sensitive documents securely.
- Handled incoming calls from clients and vendors, providing timely assistance and information on company offerings.
Education
MBA - Banking And Finance
University of St. Thomas
Saint Paul, MN05-1996
Master of Arts - International Finance
The American University
Washington, DC06-1988
Skills
- Sales strategy development
- Customer relationship management
- Community engagement
- Public relations
- Market research
- Data analysis
Certification
- FAA Private Pilot's License
- PADI Master Scuba Instructor
- USCG Master Captain's License
Timeline
Sales Lead/Community Outreach Specialist
West Marine Products
10.2009 - 05.2026
Senior Executive Secretary
Northern Trust
09.2001 - 11.2008
MBA - Banking And Finance
University of St. Thomas
Master of Arts - International Finance
The American University