Compassionate and detail-oriented healthcare professional with a unique blend of clinical and administrative experience, supported by a Master’s in Healthcare Administration (expected July 2025) and a strong academic background in biomedical sciences. Proven ability to deliver high-quality bedside care as a Certified Nursing Assistant while also supporting healthcare operations through medical documentation, EHR management, scheduling, and program coordination. Skilled in navigating patient-centered environments, streamlining workflows, and ensuring compliance with HIPAA and organizational standards. Adept at working in fast-paced settings, including remote roles, with a focus on improving both care quality and operational efficiency. Bilingual in English and French.
Healthcare Operations
Patient Scheduling
Electronic Health Records (EHR)
Telehealth Coordination
HIPAA Compliance
Medical Office Administration
Insurance Verification
Program Support
Medical Terminology
Excel & Data Management
Quality Assurance
Remote Communication
Certified Medical Practice Executive (CMPE) – MGMA (In Progress)
Basic Life Support(BLS)