Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Janis Njodzeka

Mount Pleasant,MI

Summary

Compassionate and detail-oriented healthcare professional with a unique blend of clinical and administrative experience, supported by a Master’s in Healthcare Administration (expected July 2025) and a strong academic background in biomedical sciences. Proven ability to deliver high-quality bedside care as a Certified Nursing Assistant while also supporting healthcare operations through medical documentation, EHR management, scheduling, and program coordination. Skilled in navigating patient-centered environments, streamlining workflows, and ensuring compliance with HIPAA and organizational standards. Adept at working in fast-paced settings, including remote roles, with a focus on improving both care quality and operational efficiency. Bilingual in English and French.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Technician

New Hope Youth Center
03.2025 - Current
  • Delivered behavioral health support for up to 12 adolescent residents, while coordinating care updates during virtual team meetings.
  • Collected and documented patient progress data, contributing to weekly case reviews with clinicians.
  • Facilitated virtual family therapy sessions by preparing patients and ensuring smooth technical access.

Healthcare Program Consultant (Remote)

Spreading Health
12.2022 - 02.2025
  • Oversaw onboarding and ongoing support for over 25 community healthcare trainees across rural clinics.
  • Managed digital training calendars, drafted monthly activity reports, and tracked internship progress using Excel.
  • Reduced reporting delays by 40% by implementing a shared document system between trainees and UK partners.
  • Streamlined trainee supervision by introducing a standardized feedback and tracking form used by field supervisors.

Medical Administrative Assistant

Promedica Hospice
05.2023 - 11.2024


  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Generated reports and logged patient information for reliable records.
  • Assisted in scheduling and coordinating over 100 hospice appointments and telehealth check-ins with patients and families.

Certified Nursing Assistant

Independence Village
05.2021 - 08.2022
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Updated patient charts and intake forms, ensuring accurate documentation in compliance with facility protocols.
  • Assisted nursing staff in preparing care plans and tracking daily progress notes for reporting.
  • Coordinated with administrative staff to schedule patient transportation, appointments, and follow-up visits.
  • Supported inventory checks for medical supplies and communicated shortages to the nursing supervisor.

Intern-Medical Office Admin Program

Howard Community College
08.2019 - 05.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Pharmacy Assistant / Front Desk Administrator

Noble Pharmacy
05.2017 - 06.2018
  • Processed over 150 prescriptions weekly and managed front-desk operations, including intake and billing.
  • Reorganized inventory logs using Excel, reducing expired stock occurrences by 25% within six months.
  • Acted as a liaison between patients and pharmacists, enhancing communication and improving customer satisfaction scores.
  • Handled insurance claim forms and reconciled cash drawer daily with 100% accuracy.

Education

Master of Science - Health Care Administration

University of Maryland Global Campus
Hyattsville, MD
08-2025

Bachelor of Science - Biomedical Science, Cellular And Molecular Biology

Central Michigan University
Mount Pleasant, MI
12-2022

Skills

    Healthcare Operations

    Patient Scheduling

    Electronic Health Records (EHR)

    Telehealth Coordination
    HIPAA Compliance

    Medical Office Administration

    Insurance Verification

    Program Support
    Medical Terminology

    Excel & Data Management

    Quality Assurance

    Remote Communication

Certification

Certified Medical Practice Executive (CMPE) – MGMA (In Progress)

Basic Life Support(BLS)

Languages

French
Professional Working

Timeline

Mental Health Technician

New Hope Youth Center
03.2025 - Current

Medical Administrative Assistant

Promedica Hospice
05.2023 - 11.2024

Healthcare Program Consultant (Remote)

Spreading Health
12.2022 - 02.2025

Certified Nursing Assistant

Independence Village
05.2021 - 08.2022

Intern-Medical Office Admin Program

Howard Community College
08.2019 - 05.2020

Pharmacy Assistant / Front Desk Administrator

Noble Pharmacy
05.2017 - 06.2018

Master of Science - Health Care Administration

University of Maryland Global Campus

Bachelor of Science - Biomedical Science, Cellular And Molecular Biology

Central Michigan University
Janis Njodzeka