Summary
Overview
Work History
Education
Skills
Timeline
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Janisse Ramos

Altamonte Springs,FL

Summary

Dynamic Payroll Specialist with extensive experience at Helios Service Partners, recognized for reducing payroll errors through meticulous audits and fostering teamwork in billing resolution. Proficient in multi-state payroll and exceptional in interpersonal communication, I excel in delivering accurate results while maintaining a collaborative and inclusive work environment.

Overview

8
8
years of professional experience

Work History

Payroll Specialist II

Helios Service Partners
02.2024 - Current
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.

Billing Specialist

Circle Logistics
02.2022 - 01.2024
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Team Leader of Payroll Department

Truly Nolen Pest Control
01.2017 - 01.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Associate Degree In Accounting - Accounting And Finance

Everest University
Orlando, FL

Skills

  • Payroll administration
  • Payroll processing
  • New hire processing
  • Time sheet review
  • Accounts receivable
  • Meeting deadlines
  • Accounts payable
  • Payroll auditing
  • Interpersonal and written communication
  • Billing
  • Office systems management
  • Exceptionally organized
  • ADP
  • Multi-state payroll
  • Employment verification
  • Dependable and adaptable
  • Employee training

Timeline

Payroll Specialist II

Helios Service Partners
02.2024 - Current

Billing Specialist

Circle Logistics
02.2022 - 01.2024

Team Leader of Payroll Department

Truly Nolen Pest Control
01.2017 - 01.2021

Associate Degree In Accounting - Accounting And Finance

Everest University

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Janisse Ramos