Janita Hoard
Detroit,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Achieved significant improvements in operational efficiency and resident satisfaction, leveraging skills in communication, medical management, and empathetic listening.
Overview
4
4
years of professional experience
Work History
Resident Specialist
Detroit Rescue Mission Ministries
Detroit, MI
02.2023 - 08.2023
- Developed strong relationships with residents through empathetic communication and active listening skills.
- Managed daily operations within the facility, ensuring efficient allocation of resources and staff coverage.
- Maintained a safe environment for residents by conducting regular safety checks and addressing potential hazards.
- Promoted a culture of respect and dignity within the community through modeling appropriate behavior and setting clear expectations for conduct.
- Upheld strict adherence to medication administration protocols while assisting residents with their medical management needs.
- Collaborated with interdisciplinary teams to provide well-rounded support for residents'' physical, emotional, and social wellbeing.
CAP 2 Associate
Walmart
Sterling Heights, MI
09.2021 - 01.2022
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Supported store management in achieving overall store goals by actively participating in team meetings, sharing insights, and implementing recommended strategies.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
Garden Associate
Home Depot
Harper Woods, MI
08.2019 - 07.2020
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves and rotated stock for optimal appearance.
Education
Associate of Arts - Graphic Design
Wayne County Community College District
Detroit, MI06.2025
Skills
- Strong Communication Skills
- Garden maintenance
- Documentation
- Conflict de-escalation
- HIPAA Compliance
- Staff Communication
- Relationship Building
- General Housekeeping
Languages
French
Limited Working
Spanish
Limited Working
Timeline
Resident Specialist
Detroit Rescue Mission Ministries
02.2023 - 08.2023
CAP 2 Associate
Walmart
09.2021 - 01.2022
Garden Associate
Home Depot
08.2019 - 07.2020
Associate of Arts - Graphic Design
Wayne County Community College District