Janita Scott
Mount Juliet,TN
Summary
Seasoned Manager with 20+ years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to team performance and development and dedicated to keeping business operations sustainable in dynamic markets.
Overview
25
25
years of professional experience
Work History
General Store Manager
Boot Factory Outlet
10.2021 - Current
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
Retail Store Manager
Christoper And Banks
05.2003 - 02.2021
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Shopkeeper
B. Moss
01.1999 - 01.2003
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Increased sales through effective inventory management and appealing merchandise displays.
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Trained new employees on store procedures, policies, and excellent customer service techniques.
Education
High School Diploma -
Columbia Central High School
Columbia, TNSkills
- Loss Prevention
- Promotional planning
- Budget Administration
- Employee Supervision
- Customer Relations
- Inventory Oversight
- Talent Recruitment
- Payroll Management
- Team Building and Leadership
Timeline
General Store Manager
Boot Factory Outlet
10.2021 - Current
Retail Store Manager
Christoper And Banks
05.2003 - 02.2021
Shopkeeper
B. Moss
01.1999 - 01.2003
High School Diploma -
Columbia Central High School
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