Janiya Cobbins
Chicago,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator/ Medical Receptionist
Chicago Breast & Body Plastic Surgery Office
01.2022 - Current
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Provided excellent customer service to patients and medical staff.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Answered incoming calls, scheduled appointments and filed medical records.
- Organized paperwork such as charts and reports for office and patient needs.
- Recorded expenses and maintained accounting records.
- Executed record filing system to improve document organization and management.
Patient Care Technician
Chicago Breast And Body Plastic Surgery Office
01.2022 - 08.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Collected and transported specimens to prepare for lab testing.
Sales Associate
Foot Locker
08.2016 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Phlebotomist
Amita Health Sts. Mary & Elizabeth Medical Center
07.2020 - 11.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Home Health Aide
Premier Home Health Care Aide
04.2018 - 10.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed individual care plans for clients based on specific needs.
Education
Associate Degree in Nursing - Nursing
Rasmussen University
Naperville, IL05.2024
Associate of Science - Biology
University of Memphis
Memphis, TN05.2019
High School Diploma -
George Westinghouse College Prep
Chicago, IL06.2017
Skills
- Strategic Planning
- Attention to Detail
- Healthcare Operations
- Scheduling
- Medical Filing
- Prepare Reports
- Word Processing
- Scheduling Tests and Procedures
- Coordinate Service Contracts
- Document Review
Certification
- CNA - Certified Nurse Assistant
- BLS Certification
- Licensed Phlebotomist
Timeline
Patient Care Coordinator/ Medical Receptionist
Chicago Breast & Body Plastic Surgery Office
01.2022 - Current
Patient Care Technician
Chicago Breast And Body Plastic Surgery Office
01.2022 - 08.2022
Phlebotomist
Amita Health Sts. Mary & Elizabeth Medical Center
07.2020 - 11.2020
Home Health Aide
Premier Home Health Care Aide
04.2018 - 10.2020
Sales Associate
Foot Locker
08.2016 - 03.2022
Associate Degree in Nursing - Nursing
Rasmussen University
Associate of Science - Biology
University of Memphis
High School Diploma -
George Westinghouse College Prep
- CNA - Certified Nurse Assistant
- BLS Certification
- Licensed Phlebotomist
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