Work History
Education
Skills
Timeline
Generic

Susan Reilly

Lindenhurst,NY

Work History

Biller/Medical Receptionist, Associate Patient Care Coordinator, Patient Experience Ambassador

Optum Allergy and Asthma Care, Bayshore
Bayshore
07.2013
  • Tracking invoices, verifying codes, taking payments, obtaining insurance authorization and verification.
  • Resolves payment disputes, insurance denials.
  • Ensuring positive patient experiences with attention and care
  • Super User on EPIC Electronic Medical Record Software, familiar with most billing and user/provider functions and support
  • Worked to adapt and change medical records for company utility and storage and transition to online EMR.

Radiology Front Desk Supervisor

Optum Radiology, Lake Success
Lake Success
- Current
  • Coordination and scheduling diagnostic imaging exams and lab preparations.
  • Processed Insurance referrals and prior authorizations efficiently and accurately.
  • Prescreened patients for various procedures, ensuring safety protocols were followed.

Education

Highschool Diploma -

Lindenhurst High School
Lindenhurst
01-2006

Skills

  • Experienced in EPIC system navigation for healthcare professionals
  • Maintains compliance for all staff for trainings and front desk procedures and deadlines
  • Streamlining appointment management

Timeline

Biller/Medical Receptionist, Associate Patient Care Coordinator, Patient Experience Ambassador

Optum Allergy and Asthma Care, Bayshore
07.2013

Radiology Front Desk Supervisor

Optum Radiology, Lake Success
- Current

Highschool Diploma -

Lindenhurst High School
Susan Reilly