Janiya Flood
Glen Allen,VA
Summary
Focused first-year college student with proven multitasking, organizational, and teamwork skills. Aiming to leverage my abilities to successfully fulfill the sales associate role at your company. Frequently praised as a detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
T.J. Maxx
08.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Sales Associate
Shoe Carnival Inc
01.2021 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Office Assistant
Richard Bland College Of William And Mary
09.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Delivered clerical support by handling range of routine and special requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Glen Allen High School
Glen Allen, VAAssociate of Arts - Liberal Arts And General Studies
Richard Bland College
Petersburg, VA05.2026
Skills
- Sales Expertise
- Cash Register Operation
- Store Opening and Closing
- Cash Handling
- Retail Sales
- Time Management
- Customer Assistance
- Product and Service Sales
- Teamwork and Collaboration
- Conflict Resolution
- Documentation and Recordkeeping
- POS System Operations
Timeline
Office Assistant
Richard Bland College Of William And Mary
09.2023 - Current
Retail Sales Associate
T.J. Maxx
08.2022 - 06.2023
Retail Sales Associate
Shoe Carnival Inc
01.2021 - 06.2023
High School Diploma -
Glen Allen High School
Associate of Arts - Liberal Arts And General Studies
Richard Bland College
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