Janiya Jewell
Warren,MI
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
Dearborn Sausage
2024.05 - 2024.12
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Meijer
2022.11 - 2024.02
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Lowes
2020.11 - 2022.11
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
McDonalds
2017.09 - 2020.09
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Community High School
Sterling Heights2019-06
Skills
- Customer service
- Customer assistance
- Cash handling
- Product restocking
- Product knowledge
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Dearborn Sausage
2024.05 - 2024.12
Cashier
Meijer
2022.11 - 2024.02
Cashier
Lowes
2020.11 - 2022.11
Sales Associate
McDonalds
2017.09 - 2020.09
Community High School