Job Search Status
Open to workDesired start date: Flexible
Open To Work
Janiya Mitchell
Winston-Salem,NC
Work Preference
Summary
Proactive Birthday Party Host with extensive experience in creating personalized and themed party environments. Skilled in organizing engaging activities, maintaining cleanliness and safety, and resolving conflicts to ensure customer satisfaction. Strong in team collaboration, communication, and child safety awareness, bringing a detail-oriented approach to all tasks.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Chilis Resturant
Winston-Salem, NC
01.2026 - Current
- Delivered exceptional customer service, enhancing dining experiences and ensuring guest satisfaction.
- Prepared and served a variety of beverages, adhering to quality standards and recipes for consistency.
- Collaborated with kitchen staff to coordinate timely food service, improving overall operational flow.
- Trained new team members on service protocols and menu offerings, fostering a knowledgeable workforce.
Birthday Party Host, Front Desk, Cafe
Rockin Jump
Greensboro, NC
10.2023 - Current
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
- Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
- Decorated and set tables in accordance with party themes and age groups.
Server
Kintura River Landing
Colfax, NC
02.2025 - 01.2026
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed table assignments and coordinated service flow during peak hours.
- Trained new servers on menu items and restaurant protocols for efficiency.
Sales Associate
Ollies Bargain Outlet
Sanford, CO
01.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Central Carolina Community College
Sanford, NCBBA - Business Administration
Carolina University
Winston-Salem, NC05.2026
High School Diploma -
High Point Central High School
High Point06.2022
Skills
- Strong organizational skills
- Adaptable Personality
- Time management expertise
- Effective Delegation
- Cleanliness Maintenance
- Exceptional communication
- Child Safety Awareness
- Age-Appropriate Activities
- Themed Decoration Ideas
- Teamwork and Collaboration
- Attention to Detail
- Party Scheduling
- Effective Multitasking
- Engaging personality
- Greeting and seating
Timeline
Server/Bartender
Chilis Resturant
01.2026 - Current
Server
Kintura River Landing
02.2025 - 01.2026
Birthday Party Host, Front Desk, Cafe
Rockin Jump
10.2023 - Current
Sales Associate
Ollies Bargain Outlet
01.2023 - 05.2023
Central Carolina Community College
BBA - Business Administration
Carolina University
High School Diploma -
High Point Central High School