Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janiya Mitchell

Winston-Salem,NC

Summary

Proactive Birthday Party Host with extensive experience in creating personalized and themed party environments. Skilled in organizing engaging activities, maintaining cleanliness and safety, and resolving conflicts to ensure customer satisfaction. Strong in team collaboration, communication, and child safety awareness, bringing a detail-oriented approach to all tasks.

Overview

2
2
years of professional experience

Work History

Birthday Party Host, Front Desk, Cafe

Rockin Jump
10.2023 - Current
  • Ensured a memorable event for clients by creating personalized and themed party environments.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
  • Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Decorated and set tables in accordance with party themes and age groups.

Sales Associate

Ollies Bargain Outlet
01.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Central Carolina Community College
Sanford, NC

BBA - Business Administration

Carolina University
Winston-Salem, NC
05.2026

High School Diploma -

High Point Central High School
High Point
06.2022

Skills

  • Strong organizational skills
  • Adaptable Personality
  • Time management expertise
  • Effective Delegation
  • Cleanliness Maintenance
  • Exceptional communication
  • Child Safety Awareness
  • Age-Appropriate Activities
  • Themed Decoration Ideas
  • Teamwork and Collaboration
  • Attention to Detail
  • Party Scheduling
  • Effective Multitasking
  • Engaging personality
  • Greeting and seating

Timeline

Birthday Party Host, Front Desk, Cafe

Rockin Jump
10.2023 - Current

Sales Associate

Ollies Bargain Outlet
01.2023 - 05.2023

Central Carolina Community College

BBA - Business Administration

Carolina University

High School Diploma -

High Point Central High School
Janiya Mitchell