Overview
Summary
Education
Work History
Timeline
Skills
Generic

Shana Payton

Waco,TX

Overview

15
15
years of professional experience

Summary

Dedicated Mental Health Technician with experience at Oceans Behavioral Hospital, skilled in behavior observation and de-escalation techniques. Successfully facilitated group therapy sessions, enhancing patient engagement and communication. Proven ability to implement individualized treatment plans, ensuring patient safety and well-being while maintaining compliance with hospital policies.

Education

High School Diploma - General Studies

Waco High
Waco, TX
05.2000

Work History

Mental Health Technician

Oceans Behavioral Hospital
09.2022 - Current
  • Monitored patient behavior and mental health status to ensure safety and well-being.
  • Assisted in implementing individualized treatment plans under clinician supervision.
  • Facilitated group therapy sessions to encourage patient engagement and communication.
  • Documented patient progress and incidents accurately in electronic health records.
  • Provided crisis intervention support during high-stress situations effectively.
  • Educated patients on coping techniques and daily living skills for improved outcomes.
  • Maintained compliance with safety protocols and hospital policies to enhance operational efficiency.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.

Newspaper Carrier

Waco Tribune Herald
05.2011 - 12.2022
  • Delivered newspapers efficiently across designated routes, ensuring timely distribution.
  • Managed inventory of newspapers, coordinating restocking to meet demand.
  • Maintained accurate records of deliveries and customer feedback for service improvement.
  • Developed strong relationships with customers, enhancing satisfaction and loyalty.

Timeline

Mental Health Technician

Oceans Behavioral Hospital
09.2022 - Current

Newspaper Carrier

Waco Tribune Herald
05.2011 - 12.2022

High School Diploma - General Studies

Waco High

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management