Summary
Overview
Work History
Education
Skills
Timeline
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Ja'Niya White-Banner

Fort Wayne,Indiana

Summary

Dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Store Sales Associate

Kohls
07.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.

Cashier/Front End Associate

Walmart
06.2022 - 11.2022
  • Helped customers complete purchases, locate items
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Organized items on shelves to help customers locate products easily and quickly.

Restaurant Hostess/Cashier

Storming Crab
06.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

No Degree -

South Side High School
Fort Wayne, IN
05.2024

Skills

  • Suggestive Sell
  • Positive Customer Engagement
  • Cash Register Operation
  • Cash Handling
  • Customer Assistance
  • Store Opening and Closing
  • Stocking and Receiving
  • Maintaining Clean Work Areas

Timeline

Store Sales Associate

Kohls
07.2023 - Current

Cashier/Front End Associate

Walmart
06.2022 - 11.2022

Restaurant Hostess/Cashier

Storming Crab
06.2021 - 01.2022

No Degree -

South Side High School

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Ja'Niya White-Banner