Janiyah Onenaly
Osseo,MN
Summary
Dynamic professional skilled in high-pressure environments, managing multiple tasks to boost operational efficiency. Demonstrated success in team collaboration and task prioritization, leading to enhanced customer experiences. Strong commitment to customer service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Ava
Minneapolis, MN
06.2024 - Current
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction levels.
- Engaged customers through effective interpersonal skills to enhance overall experience.
- Assisted customers by answering questions and addressing requests promptly.
- Accurately processed monetary transactions while adhering to company cash handling procedures.
Server
Kiss Uptown
Minneapolis, MN
05.2024 - Current
- Showcased extensive knowledge of beer, wine, spirits, and cocktails to enhance customer experience.
- Adhered to standards for pouring beverages into appropriate containers.
- Resolved customer complaints efficiently in collaboration with management.
- Executed cashier duties by accurately processing orders and payments.
- Recommended and served alcoholic beverages during high-volume shifts to optimize service.
Server
Chelas
Minneapolis , MN
03.2023 - 09.2024
- Accurately took customer orders in a timely manner.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
- Collaborated with restaurant staff to enhance operational efficiency.
- Greeted customers, addressed inquiries, and recommended specials to boost sales.
- Explained menu items, detailing ingredients and cooking methods upon request.
Bartender
Marna's Eatery and Lounge
Robbinsdale, MN
11.2023 - 05.2024
- Maintained accurate inventory of liquor, beer, wine, and beverage items.
- Mixed and served alcoholic and non-alcoholic drinks according to standard recipes.
- Demonstrated extensive knowledge of liquors, wines, and menu offerings.
- Trained new bartenders on drink preparation and effective upselling strategies.
- Collected and organized daily till totals along with tips for reporting.
Teacher Aid
Tender Time Learning Center
Maple Grove, MN
09.2018 - 05.2023
- Facilitated weekly curriculum scheduling and maintained accurate records.
- Executed administrative tasks for teachers to support classroom operations.
- Prepared materials essential for children's daily activities.
- Instructed group activities to promote educational engagement.
- Monitored student progress and communicated updates to parents.
Hostess
TGI Friday's Restaurant
Maple Grove, MN
05.2019 - 09.2020
- Scheduled reservations and managed seating arrangements efficiently.
- Maintained cleanliness of work environment to ensure high standards.
- Accommodated customer needs, including those with disabilities.
- Processed payments and calculated change accurately for customers.
- Informed customers about restaurant details through phone inquiries.
Education
Associate's - Liberal Arts
North Hennepin College
Brooklyn Park, MN05.2023
High School Diploma -
Maple Grove Senior High
Maple Grove, MN06.2021
Skills
- Fast-paced environment adaptability
- Sales promotion strategies
- Effective communication skills
- Positive mindset
- Team collaboration
- Problem-solving abilities
Certification
- First Aid Certificate
- CPR Training Certificate
Leadership Experience
Jenny Lind Elementary School, Volunteered to supervise children with special needs, Provided a playful atmosphere for learning, Served nutritional and proportional meals, Conducted mandatory conferences with parents
References
References available upon request.
Timeline
Server
Ava
06.2024 - Current
Server
Kiss Uptown
05.2024 - Current
Bartender
Marna's Eatery and Lounge
11.2023 - 05.2024
Server
Chelas
03.2023 - 09.2024
Hostess
TGI Friday's Restaurant
05.2019 - 09.2020
Teacher Aid
Tender Time Learning Center
09.2018 - 05.2023
Associate's - Liberal Arts
North Hennepin College
High School Diploma -
Maple Grove Senior High
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