Janiya Mitchell
Swansea,Illinois
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Southwestern Illinois Visiting Nurse Association
Swansea, IL
07.2023 - Current
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Conducted assessments of clients' requirements/needs, formulated individualized service plans, and tracked advancements towards objectives.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
INTERNSHIP
Project Compassion, NFP
Belleville, IL
05.2023 - 07.2023
- Sorted and organized files, spreadsheets and reports
- Interacted with customers by phone, email or in-person to provide information
- Assistance with personal and family adjustments, finances, employment, food, clothing, housing and physical/mental impairments
- Monitors case assignments by verifying clients' attendance, advocating for needed services, obtaining additional resources, and providing personal support
- Maintains clients' records by reviewing case notes; logging events and progress.
HOME HEALTH AIDE
Help At Home
Wood River, IL
06.2021 - 07.2023
- Assist patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
- Engage patients in meaningful conversation, socialization and activity while providing personal care assistance
- Assist patients with self-administered medications
- Monitor progress and documented patient health status changes to keep care team updated.
Forensic Interviewer- Externship
St. Clair County Child Advocacy Center
Belleville, IL
03.2023 - 03.2023
- Shadowed in-depth interviews with victims of sexual crimes to collect evidence and information for criminal investigations.
- Collaborated with law enforcement personnel, attorneys, social workers, psychologists, and other professionals involved in the investigation process.
- Helped facilitate the review of case files, reports, and other relevant documents to gain a better understanding of the incident.
JUVENILE JUSTICE COUNCIL- VOLUNTEER
St Clair County Teen Court
Belleville, IL
01.2019 - 07.2019
- Presided over hearings and listened to allegations made by plaintiffs to determine whether evidence supported charges
- Helped reduce recidivism and get troubled kids back on track through positive peer influence
- Provided remedies of completion (community service, letter of apology to victims, etc.) to teens guilty of charge.
CREW MEMBER
Culver's
O'Fallon, IL
05.2018 - 12.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Worked different stations to provide optimal coverage and meet production goals
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
BACHELOR OF SCIENCE IN HUMAN SERVICES -
Eastern Illinois University
05.2023
Skills
- Client Advocacy
- Case Management
- Critical Thinking
- Crisis Intervention
- Clinical Skills
- Time Management
- Client Needs Assessments
- Service planning
Certification
- Illinois Department of Children and Family Services Getaway Trainings 2022 Mandated Reporter
- SIDS
- Shaken Baby Syndrome
- Child Development
- Nutritional Issues
Timeline
Case Manager
Southwestern Illinois Visiting Nurse Association
07.2023 - Current
INTERNSHIP
Project Compassion, NFP
05.2023 - 07.2023
Forensic Interviewer- Externship
St. Clair County Child Advocacy Center
03.2023 - 03.2023
HOME HEALTH AIDE
Help At Home
06.2021 - 07.2023
JUVENILE JUSTICE COUNCIL- VOLUNTEER
St Clair County Teen Court
01.2019 - 07.2019
CREW MEMBER
Culver's
05.2018 - 12.2018
BACHELOR OF SCIENCE IN HUMAN SERVICES -
Eastern Illinois University
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