Open To Work
JANJIRA WILLIAMS
Frisco,TX
Summary
Proficient in building and nurturing client relationship and challenges inherent in the sales process. Analyzing customer needs and addressing concerns or objections creatively to find mutually beneficial solutions Dedicated to achieving sales targets and exceeding performance metrics, with a focus on driving revenue and business growth
Marketing professional with proven expertise in driving successful campaigns and fostering client relationships. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in strategic planning, digital marketing, and client communication. Renowned for reliability and flexibility in meeting changing business needs.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Marketing Account Executive Sale B2B
Nexstar Media Group, Inc.
04.2024 - 12.2024
- New Business Development: Identify and pursue new clients through strategic outreach and cold-calling efforts.
- Revenue Growth: Create and execute plans to exceed sales goals across both television and digital platforms. Negotiate contracts with vendors or distributors to manage the product distribution, establishing distribution networks and developing distribution strategies
- Client Relationships: Build lasting, trust-based relationships within the local business community.
- Customized Sales Presentations: Develop and deliver tailored presentations that highlight the value of our advertising solutions.
- Advertising Strategy: Educate clients on the effectiveness of TV and digital marketing, crafting solutions that align with their business goals. Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services. Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand
- Seamless Execution: Collaborate with internal teams to ensure smooth scheduling and placement of advertising campaigns.
- Creative Collaboration: Partner with clients and creative teams to produce high-impact ads that deliver measurable results.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
- Develop pricing strategies, balancing firm objectives and customer satisfaction
- Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers
- Initiate market research studies or analyze their findings
- Evaluate the financial aspects of product development, such as budgets, expenditure, research and development appropriations, or return-on-investment and profit-loss projections
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends
- Advise business or other groups on local, national, or international factors affecting the buying or selling products or services
- Conduct economic or commercial surveys to identify potential markets for products or services
- Integrate environmental information into product or company marketing strategies, policies, or activities
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Presented data-driven reports to stakeholders demonstrating campaign successes and areas for improvement.
- Generated new business leads through targeted outreach, networking, and relationship building.
- Managed client relationships, resolving issues proactively and ensuring timely communication of project status.
- Delivered impactful presentations at industry conferences showcasing company expertise in the field of marketing.
- Exceeded sales targets consistently by identifying potential clients and closing deals with effective negotiation skills.
- Maximized ROI on marketing initiatives by analyzing performance metrics and optimizing campaign strategies accordingly.
Sales & Service Associate
Unique HR on Behalf of Workforce Solution.
Corpus Christi, United States
08.2023 - 03.2024
- Successfully completed internship through Workforce Solutions as Retail Sales
- Provided exceptional customer service by greeting customers, answering questions, and assisting with product selection
- Promoted sales and special offers to customers, encouraged purchases and up-selling products when appropriate
- Professionally addressed customer complaints or concerns and escalated issues to management as needed to ensure customer satisfaction and retention
- Developed a thorough understanding of Walgreens' products and services to effectively answer inquiries and make recommendations
- Facilitated cross-functional collaboration between departments to address client concerns efficiently and maintain high-quality service standards.
- Developed strong client relationships through consistent communication and exceptional service delivery.
- Developed a deep understanding of company products or services, enabling effective communication of value propositions to potential clients.
- Created tailored proposals for prospective clients, highlighting relevant product offerings aligned with their needs.
- Organized product training sessions for new team members, ensuring a thorough understanding of key features and selling points.
Food and Beverage Operations Manager
International Restaurant BhanThai, Inc.
Colorado Springs, United States
03.2008 - 05.2018
- Lead and supervise restaurant staff, including servers, kitchen staff, and support personnel
- Recruit, train, and onboard new employees, ensuring they understand and adhere to company policies and procedures
- Foster a positive and collaborative work environment, promoting teamwork and high morale among staff members
- Ensure exceptional customer service by setting up and maintaining high service standards
- Handle customer inquiries, feedback, and complaints promptly and professionally
- Monitor and evaluate customer satisfaction, implementing improvements as needed
- Oversee day-to-day restaurant operations, including opening and closing procedures
- Monitor inventory levels and order supplies as necessary to maintain optimal stock
- Implement and enforce health and safety standards to ensure a clean and safe environment for customers and staff
- Manage and control operational costs, including labor, inventory, and overhead expenses
- Monitor sales performance and implement strategies to achieve revenue targets
- Prepare and analyze financial reports, identifying areas for improvement and implementing cost-saving measures
- Develop and manage employee schedules to ensure adequate coverage during peak hours and special events
- Adjust staffing levels based on business demand while controlling labor costs
- Coordinate staff assignments and responsibilities to optimize efficiency
- Monitor local market trends and competition to make strategic recommendations for the restaurant's success
- Utilize social media and other marketing channels to engage with the community and promote the restaurant
- Ensure compliance with all local, state, and federal regulations, including health and safety standards, licensing requirements, and labor laws
- Keep abreast of industry trends and changes in regulations to maintain a legally sound operation
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Managed budgets, forecasting sales, controlling costs, and achieving profitability targets.
- Coordinated employee schedules, payroll and new hire training.
- Leveraged social media platforms along with traditional marketing methods to increase brand visibility among target customers.
- Coordinated special events such as private parties or corporate gatherings to enhance overall revenue generation opportunities within the establishment.
- Oversaw facility maintenance tasks including equipment repairs or replacements as needed to maintain optimal functionality in all operational areas.
Beauty Advisor Expert and Public Relationship Lead Makeup Artist
Sisley Paris Thailand
Bangkok, Thailand
01.1999 - 02.2008
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained counter and display areas for cleanliness and organization.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Utilized social media platforms to promote store events and exclusive offers, expanding customer base.
- Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.
- Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Provided expert guidance to clients on proper skincare routines, enhancing their overall appearance beyond professional makeup application services.
- Cultivated a positive workplace culture within the team, fostering open communication channels and encouraging mutual support among colleagues.
Education
Bachelor of Arts - Humanities B.A (English Literature)
Kasetsart University
Bangkok, Thailand 03.2003
Skills
- Sales strategy development
- Team development
- Customer relationship management
- Digital marketing
- Client acquisition strategies
- Collaborative team development
- Effective strategic leadership
- Strategic development
- Market analysis
- Contract term negotiation
- Digital marketing strategy
- Market analysis expertise
- Digital advertising experience
- Creative content development
- Data Analysis
- Brand Management
- Public Relations
- Influencer partnership
- Problem-solving
- Attention to detail
- Effective troubleshooting skills
- Effective verbal communication
- Relationship building
- Proficient in Microsoft Office
- Public relations
- Intrinsic motivation
- Interpersonal skills
- Marketing expertise
- CRM software
- Reliability
- Cold calling
- Social media platforms
- Professionalism
Accomplishments
- Supervised team of 18 staff members in the development of success
- Achieved sales target by completing with accuracy and efficiency.
- Skill Highlights: Highlight unique skills can lend credibility and showcase a unique expertise
- Self development: Growth professional
Languages
English
Full Professional
Thai
Native or Bilingual
Certification
- Certificate of Sale & Marketing Strategies
- Certificate of Professional Social Media Communications
- Certification of Strong Relationships Business to Business building
- Honoree of Key Military resource experts (2019-2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Marketing Account Executive Sale B2B
Nexstar Media Group, Inc.
04.2024 - 12.2024
Sales & Service Associate
Unique HR on Behalf of Workforce Solution.
08.2023 - 03.2024
Food and Beverage Operations Manager
International Restaurant BhanThai, Inc.
03.2008 - 05.2018
Beauty Advisor Expert and Public Relationship Lead Makeup Artist
Sisley Paris Thailand
01.1999 - 02.2008
Bachelor of Arts - Humanities B.A (English Literature)
Kasetsart University