Janna Gordon
Point Lookout,MO
Summary
Results-driven leader in operations and event management with a strong record of executing large-scale programs and initiatives. Expertise in project coordination, stakeholder engagement, and cross-functional collaboration drives measurable results, while strategic planning and operational oversight improve team performance and enhance engagement. Known for bringing creativity, collaboration, and strong interpersonal leadership to build meaningful connections and deliver impactful outcomes.
Overview
13
13
years of professional experience
Work History
Residence Director
College of the Ozarks
Point Lookout, Missouri
01.2020 - Current
- Lead residential operations, staff supervision, and student engagement programming in a cross-functional higher education environment focused on retention and institutional success.
- Provide operational oversight for residential staff including supervision, training, performance management, and workflow coordination.
- Develop and implement structured programming that improves student retention and engagement through work education initiatives.
- Collaborate with campus departments to enhance student access to resources and support.
- Co-created/lead event lifecycle management for a campus-wide program (Family Weekend) serving 1,500+ attendees annually, overseeing logistics, scheduling, communications, stakeholder coordination, and evaluation.
- Develop and deliver event communications and marketing materials using Canva Pro to support stakeholder engagement, outreach, and event success.
- Managed convocation and guest speaker programs, overseeing scheduling, stakeholder communication, event logistics, and host responsibilities to ensure successful program execution.
Co-Owner & Event Operations Director
Hometown Market Days
Branson, Missouri
12.2016 - Current
- Direct event lifecycle management including planning, project management, budgeting, vendor coordination, logistics, and execution.
- Lead full-scale event operations for a regional multi-vendor market involving budgeting, vendor relations, communications, and execution.
- Manage relationships with hundreds of vendors, sponsors, and stakeholders, facilitating seamless event operations.
- Oversee budget management and resource allocation across all event functions.
- Implement process improvements and developed SOPs to enhance operational efficiency and scalability.
- Lead event teams and volunteers in operational execution.
- Conduct post-event evaluations utilizing attendance data and feedback, informing future event enhancements.
- Develop marketing and communications using Canva and Adobe Photoshop.
- Develop promotional strategies to enhance community engagement and customer attendance.
- Organize event layouts to optimize foot traffic and enhance visitor experience.
- Create marketing campaigns to promote products and services.
- Coordinate special events such as product launches or promotional campaigns.
- Develop strategies for increasing customer loyalty and satisfaction.
- Build relationships with key stakeholders such as clients, partners, investors.
- Provide leadership and guidance to employees while fostering a collaborative environment.
Team Leader
Kids Across America Kamps
Branson, Missouri
05.2013 - 08.2021
- Mentored summer staff in leadership development, program execution, and operational coordination, enhancing team capability in structured youth development.
- Trained summer staff in communication, teamwork, and operational execution, fostering a collaborative work environment.
- Coordinated team organization, scheduling, and workflow management to ensure effective daily program operations.
- Assisted with program delivery and logistical planning for large-scale youth programming, ensuring consistency and operational efficiency.
- Strengthened donor and stakeholder relations through effective communication, enhancing sponsorship engagement and organizational support.
- Partnered with leadership to align staffing, program goals, and mission-driven outcomes.
Education
Bachelor of Science - History-Modern Day Civil Rights
College of The Ozarks
Point Lookout, MO05-2018
Skills
- Event and project management
- Budget oversight and vendor coordination
- Operations optimization
- Administrative coordination and strategic planning
- Staff leadership and supervision
- Cross-functional collaboration
- Partnership and community engagement
- Interpersonal relationships
- Organizational skills
- Programming development
- Operational efficiency
- Leadership development
- Marketing strategy
- Customer relationship management
- Effective communication
- Business growth and retention
- Market research
- Team building
- Business management and development
- Vision implementation
- Strategic planning
- Problem-solving aptitude
Timeline
Residence Director
College of the Ozarks
01.2020 - Current
Co-Owner & Event Operations Director
Hometown Market Days
12.2016 - Current
Team Leader
Kids Across America Kamps
05.2013 - 08.2021
Bachelor of Science - History-Modern Day Civil Rights
College of The Ozarks