Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
Work History
Service Technician/Service Advisor
Spitzer Motors of Mansfield
Ontario, Ohio
08.2023 - Current
Communicated with clients for outstanding customer service and to increase repeat business.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Repaired faulty components such as motors, pumps, valves, switches.
Filled out work orders, repair logs and maintenance plans to document work completed.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
Set up and operated mechanical and manual tools and equipment.
Conducted service appointments to diagnose and fix problems.
Estimated cost of labor and materials for projects and communicated value to clients.
Installed new systems according to manufacturer specifications.
Collaborated with team members to complete projects efficiently and effectively.
Diagnosed problems and determined solutions for various customer issues.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead Extruder Operator
Charter Next Generation
Lexington, OH
10.2020 - 08.2023
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Operated a variety of machinery and tools safely and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Troubleshot issues with machinery components such as pumps, motors, dies and screws.
Read and interpreted operation and parameter sheets to effectively complete each job.
Set up and operated extrusion lines to produce plastic products of specified shape, size, and quality.
Maintenance Technician
MTD
Willard, OH
08.2015 - 10.2020
Performed routine maintenance by inspecting drives, motors or belts.
Conducted regular safety checks to ensure compliance with OSHA standards.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Implemented troubleshooting techniques to resolve issue.
Repaired machines, equipment or structures using tools or equipment.
Installed new pumps, compressors, boilers and other mechanical systems.
Operated hand and power tools to complete repairs.
Disassembled appliances to diagnose problems and facilitate repairs.
Assistant Manager
Burger King
Galion, OH
02.2014 - 08.2015
Coordinated with other departments to ensure smooth flow of operations.
Delegated work to staff, setting priorities and goals.
Supervised daily operations including scheduling shifts, assigning duties.
Produced thorough, accurate and timely reports of project activities.
Resolved customer inquiries and complaints requiring management-level escalation.