JANNA MORRIS
New Cumberland,PA
Overview
26
26
years of professional experience
Work History
BH Billing Account Manager
Youth Advocate Programs Inc.
Harrisburg, PA
04.2022 - 03.2025
- Manage accounts for the following providers - CCBH, Magellan, and VBH
- Ensure timeliness and accuracy of billing by identifying issues and submitting corrective action steps to eliminate future occurrence of denials
- Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures
Program/Billing Support Project Manager
Youth Advocate Programs Inc.
Harrisburg, PA
03.2013 - 04.2022
- Billing for PA behavioral health services
- Correct claims for submission
- Determine Eligibility
- Verify claim status and/or reason for denial
- Checking packs processed for entry verification
- Pre-checks for payroll
Quality Assurance Supervisor
Youth Advocate Programs Inc.
Harrisburg, PA
04.1999 - 03.2013
- Supervised telephone and letter monitoring staff
- Initiated monitoring investigations and satisfaction inquiry reports to be completed by program directors
- Provided outcomes reporting when requested
- Provided monitoring training to field staff at monthly director's meetings
Education
Associates in Applied Science -
Central Pennsylvania College
Enola, PA04.1999
High School Diploma -
Trinity High School
Camp Hill, PA06.1995
Skills
- Debt recovery
- Cash flow management
- Payment processing
- Dispute resolution
- Claims processing
- Microsoft Office, Excel, Sharepoint, Outlook
- Staff training and development
- Insurance verification
- HIPAA
References
Ann Shepos - Youth Advocate Programs, Inc. 717-599-9880 ashepos@yapinc.org
Nicole McKee - Youth Advocate Programs, Inc. 717-232-7580 nmckee@yapinc.org
Timeline
BH Billing Account Manager
Youth Advocate Programs Inc.
04.2022 - 03.2025
Program/Billing Support Project Manager
Youth Advocate Programs Inc.
03.2013 - 04.2022
Quality Assurance Supervisor
Youth Advocate Programs Inc.
04.1999 - 03.2013
Associates in Applied Science -
Central Pennsylvania College
High School Diploma -
Trinity High School