Overview
Work History
Education
Skills
References
Timeline
Generic

JANNA MORRIS

New Cumberland,PA

Overview

26
26
years of professional experience

Work History

BH Billing Account Manager

Youth Advocate Programs Inc.
04.2022 - 03.2025
  • Manage accounts for the following providers - CCBH, Magellan, and VBH
  • Ensure timeliness and accuracy of billing by identifying issues and submitting corrective action steps to eliminate future occurrence of denials
  • Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures

Program/Billing Support Project Manager

Youth Advocate Programs Inc.
03.2013 - 04.2022
  • Billing for PA behavioral health services
  • Correct claims for submission
  • Determine Eligibility
  • Verify claim status and/or reason for denial
  • Checking packs processed for entry verification
  • Pre-checks for payroll

Quality Assurance Supervisor

Youth Advocate Programs Inc.
04.1999 - 03.2013
  • Supervised telephone and letter monitoring staff
  • Initiated monitoring investigations and satisfaction inquiry reports to be completed by program directors
  • Provided outcomes reporting when requested
  • Provided monitoring training to field staff at monthly director's meetings

Education

Associates in Applied Science -

Central Pennsylvania College
Enola, PA
04.1999

High School Diploma -

Trinity High School
Camp Hill, PA
06.1995

Skills

  • Debt recovery
  • Cash flow management
  • Payment processing
  • Dispute resolution
  • Claims processing
  • Microsoft Office, Excel, Sharepoint, Outlook
  • Staff training and development
  • Insurance verification
  • HIPAA

References

Ann Shepos - Youth Advocate Programs, Inc. 717-599-9880 ashepos@yapinc.org


Nicole McKee - Youth Advocate Programs, Inc. 717-232-7580 nmckee@yapinc.org

Timeline

BH Billing Account Manager

Youth Advocate Programs Inc.
04.2022 - 03.2025

Program/Billing Support Project Manager

Youth Advocate Programs Inc.
03.2013 - 04.2022

Quality Assurance Supervisor

Youth Advocate Programs Inc.
04.1999 - 03.2013

Associates in Applied Science -

Central Pennsylvania College

High School Diploma -

Trinity High School

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