Janna Nersesov

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Assisted in marketing efforts including social media promotion, print advertising, and community outreach events to increase brand awareness of the ceramic studio.
• Assisted in the planning and execution of networking events, creating new connections between myself, real estate agents and prospective clients.
• Assisted clients in completing mortgage applications and gathering necessary documentation.
• Evaluated credit reports to determine borrower eligibility for loan programs.
• Educated clients on various mortgage products and terms to facilitate informed decisions.
• Collaborated with underwriters to ensure timely processing of loan approvals.
• Communicated effectively with clients throughout the loan process to enhance customer experience.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
• Implementing effective time management techniques allowed me to consistently exceed monthly sales targets while maintaining high-quality customer service standards.
• Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
• Achieved high client retention rate by providing exceptional follow-up services and financial advice post-closing.

same as above. same job experience since January 2022 - present

• Developed and maintained strong client relationships through regular follow-ups and personalized service.
• Analyzed clients' insurance needs to provide tailored coverage options and recommendations.
• Educated clients on policy features, benefits, and claims processes to enhance understanding and satisfaction.
• Collaborated with underwriters to secure competitive quotes for clients while ensuring compliance with industry regulations.
• Developed strong relationships with clients through consistent communication and exceptional customer service.
• Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Met with prospective clients to discuss insurance needs and provide solutions.
• Achieved top sales agent status through consistent delivery of outstanding customer service and expert product knowledge.
• Actively pursued continuing education opportunities to remain current with industry regulations and trends.
• Skilled at working independently and collaboratively in a team environment.

• Coordinated property listings, ensuring accurate and timely updates across multiple platforms.
• Assisted in scheduling and organizing property viewings, enhancing client engagement and satisfaction.
• Managed communication between clients and agents, streamlining information flow and responsiveness.
• Developed marketing materials for properties, increasing visibility through targeted online campaigns.
• Improved office organization through the implementation of efficient filing systems, database management, and document preparation.