Janna Sweatman
Opelika,AL
Summary
Dynamic Assistant Manager with proven expertise at Weagle's One Stop, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and conflict resolution, fostering a positive work environment. Skilled in money handling, achieving accuracy in cash management while ensuring high-quality service standards.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Weagle's One Stop
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
M&M Grocery
11.2015 - 12.2022
Shipping Loader
Walmart Distribution Center
05.2000 - 08.2016
- Effectively communicated with supervisors regarding any concerns or potential obstacles affecting loading operations.
- Streamlined warehouse operations, ensuring proper storage of products and materials.
- Collaborated with team members to achieve daily loading goals and maintain high-quality standards.
- Assisted with unloading incoming shipments when necessary, quickly processing items into appropriate storage locations within the warehouse facility.
Education
Diploma -
Auburn High School
Auburn, AL01.1991
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Workload management
- Conflict resolution
- Retail operations
- Customer rapport
- Policy enforcement
Timeline
Assistant Manager
Weagle's One Stop
01.2023 - Current
Assistant Manager
M&M Grocery
11.2015 - 12.2022
Shipping Loader
Walmart Distribution Center
05.2000 - 08.2016
Diploma -
Auburn High School