Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jannai Mora

Miami,Florida

Overview

4
4
years of professional experience

Work History

Server

Dicrespo steakhouse
Kendall, FL
03.2025 - Current
  • Took customer orders accurately and communicated special requests to the kitchen.
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed cash register operations, processing payments efficiently and accurately.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Team Member

Mooyah Burgers
Miami, FL
11.2024 - 05.2025
  • Collaborated with team members to maximize productivity and efficiency.
  • Rotated through series of different stations based on team needs.
  • Looked for ways to go above and beyond job requirements.
  • Monitored expiration dates on food items for freshness assurance.
  • Prepared and cooked menu items according to recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workstations throughout shifts.

Developer

International remains shipping inc
Miami, FL
02.2022 - 03.2023
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Compiled data from various sources into comprehensive reports using Microsoft Excel.
  • Assisted families in selecting caskets and urns based on preferences.
  • Coordinated transportation of remains to appropriate locations.
  • Managed documentation related to death certificates and permits accurately.

Education

Associate of Science - Ecology

Miami Dade College
Miami, FL

Skills

  • Cash handling expertise
  • Point-of-sale system
  • Patience and composure
  • Up-selling techniques
  • Phone etiquette
  • Drawer management
  • Positive and professional
  • Customer complaint resolution
  • Adaptability and flexibility

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Server

Dicrespo steakhouse
03.2025 - Current

Team Member

Mooyah Burgers
11.2024 - 05.2025

Developer

International remains shipping inc
02.2022 - 03.2023

Associate of Science - Ecology

Miami Dade College

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Jannai Mora