Jayson Nokes
GARLAND
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Drive-Thru Cashier
Whataburger
06.2022 - 09.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Education
Associate of Arts - Business
Richland College
Dallas, TX12-2026
Skills
- Exceptional customer service
- Teamwork and collaboration
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Stress tolerance
- Customer service
- Cash handling expertise
- Payment handling
Certification
- [State] Driver's License
- Food Handler's Certification (ServSafe)
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Entrepreneurship and Small Business (Certiport)
- Customer Service and Sales (National Retail Federation)
Timeline
Server
Olive Garden
09.2024 - Current
Drive-Thru Cashier
Whataburger
06.2022 - 09.2024
Associate of Arts - Business
Richland College
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