Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Brouwere

Wellsboro,PA

Summary

  • Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Dependable employee who provides fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

Roost
08.2023 - Current
    • Motivated worker experienced in the restaurant industry
    • Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately
    • Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
    • Used slow periods to restock supplies.
    • Explained menu items and suggested appropriate options for food allergy concerns.

Cashier

Weis
01.2023 - 09.2023
  • Hard worker with experience in cashiering
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Assistant Teacher

YWCA
07.2021 - 06.2022

Reason for leaving: Left for college

  • Assisted teachers with lesson plans and classroom activities, while encouraging student participation
  • Cleaned classrooms and organized instruction materials
  • Developed and maintained positive relationships with children
  • Led small group activities and discussions to help promote learning.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.

Cashier

Wegmans
03.2021 - 10.2021

Reason for leaving: Found a job that correlated with my education program.

  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area
  • Performed opening and closing procedures.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.

Education

Master of Science - Early Childhood Education

Mansfield University of Pennsylvania
Mansfield, PA
05.2026

High School Diploma -

Thomas A Edison High School
Elmira Heights, NY
06.2022

Certificate - Early Childhood Education

Greater Southern Tier BOCES
Elmira, NY
06.2022

Skills

  • Food Running
  • Table Setting
  • Supply Restocking
  • Table Bussing
  • Professional Appearance
  • Cash Handling
  • Customer service excellence
  • Customer service and support
  • Cash handling expertise
  • Sales expertise
  • Critical Thinking

References

References available upon request

Timeline

Server

Roost
08.2023 - Current

Cashier

Weis
01.2023 - 09.2023

Assistant Teacher

YWCA
07.2021 - 06.2022

Cashier

Wegmans
03.2021 - 10.2021

Master of Science - Early Childhood Education

Mansfield University of Pennsylvania

High School Diploma -

Thomas A Edison High School

Certificate - Early Childhood Education

Greater Southern Tier BOCES
Madison Brouwere