Jannelle Haase
Saint Petersburg,PA
Summary
Driven professional with a proven track record in customer service and sales, notably at Joe Cool Home services. Excelled in building customer loyalty and exceeding sales quotas through exceptional communication and interpersonal skills. Demonstrated expertise in customer needs assessments.
Overview
12
12
years of professional experience
Work History
Customer Service Sales
American Power And Gas
04.2024 - 05.2024
Cold call phone sales selling electric Ang gas supply to businesses in 3 states
Customer Service Representative
Joe Cool Home Services
02.2022 - 09.2023
Inbound customer service calls gathering pertinent information as well as probing for up selling opportunities, outbound warm sales to boost business
Insurance Agent
AAA Auto Club
02.2016 - 10.2021
- Built strong relationships with clients through consistent communication and excellent customer service selling auto and home insurance in a call center environment and responding to customer calls swiftly to resolve issues and answer questions.
Appliance Sales Specialist
Home Depot
03.2012 - 02.2016
Worked as a cashier, vault keeper, service desk, office complaint specialist in the cabinet section and finally appliance sales specialist on the floor
Education
Associate Of Applied Science - Biochemistry And Molecular Biology
Yuba College
Marysville, CASkills
- Strong Work Ethic
- Patience and Tolerance
- Goal-Oriented
- Active Learning
- Building rapport
- Customer Education
- Social Perceptiveness
- Cross-selling techniques
- Call center experience
- Customer Complaint Resolution
- Customer Needs Assessment
- Incoming Call Management
- Sales Quota Achievement
- Staff Support
- Store Policies and Procedures
- Friendly and Helpful
- Customer Service
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Positive Customer Engagement
- Building Customer Loyalty
- Exceeding Customer Expectations
Timeline
Customer Service Sales
American Power And Gas
04.2024 - 05.2024
Customer Service Representative
Joe Cool Home Services
02.2022 - 09.2023
Insurance Agent
AAA Auto Club
02.2016 - 10.2021
Appliance Sales Specialist
Home Depot
03.2012 - 02.2016
Associate Of Applied Science - Biochemistry And Molecular Biology
Yuba College
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