Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jannelly Ramos

Reading,PA

Summary

Dynamic Assistant Manager at Scrubs U.N.I.T. with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in money handling and team leadership, I effectively trained staff and improved cash reconciliation accuracy, fostering a motivated team environment. Committed to delivering exceptional service and driving operational excellence.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Scrubs U.N.I.T.
06.2023 - 08.2025
  • Assisted in daily operational tasks to ensure smooth workflow and efficient service delivery.
  • Supported management by organizing schedules and coordinating team activities for optimal performance.
  • Learned company policies and procedures to effectively assist in training new staff members.
  • Contributed to inventory management by tracking stock levels and ensuring timely replenishment.
  • Engaged with customers to address inquiries, enhancing overall satisfaction and loyalty.
  • Maintained cleanliness and organization of work areas, promoting a safe environment for staff and customers.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced setting.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Bachelor of Science - Biochemistry

Kutztown University of Pennsylvania
Kutztown, PA
05-2029

Academy Certificate - Business

Emerging Entrepeneur Academy (EEA) - Penn State Berks
Reading, PA
08-2025

High School Diploma -

Reading Senior High School
Reading, PA
06-2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Team motivation
  • Staff training and development
  • Recruiting and interviewing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Assistant Manager

Scrubs U.N.I.T.
06.2023 - 08.2025

Bachelor of Science - Biochemistry

Kutztown University of Pennsylvania

Academy Certificate - Business

Emerging Entrepeneur Academy (EEA) - Penn State Berks

High School Diploma -

Reading Senior High School

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