Jannet Aguirre
San Jose,CA
Summary
Versatile customer service rep. with excellent system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Bilingual Dependable Customer service rep. with strong skills and personal abilities. Proficient at operating cash registers and point of sale systems to efficiently process customer payments. Looking to utilize over 5 years' experience in Customer service environments. Customer Service Rep. that is highly successful at meeting daily, weekly and monthly sales goals in a 100% customer satisfaction
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Employnet Inc
01.2020 - Current
- I am administrative assistant I answer phone calls communicate with customers schedule workers for jobs out in all the area , build schedules for workers handle all office filing , data entry and other types of work for installers
Medical Assistance
Noor Sachdev Neurology
09.2024 - 01.2026
- Assisted in patient intake, ensuring accurate medical history documentation and efficient workflow.
- Supported neurologists in administering treatments and procedures, enhancing patient care quality.
- Maintained electronic health records, ensuring compliance with HIPAA regulations and data accuracy.
- Educated patients on medication management and treatment plans, fostering informed health decisions.
Private Caregiver
Home Care Assistance
01.2018 - 01.2020
- As a caregiver I would care for elderly patients make sure they take right dose of medication at the proper time. Help schedule and set doctors appointments for the patients. I would assist patients with showers , clean up after them , dress them and any physical activities needed.
Manager
Pizza Hut
05.2017 - 10.2018
- Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members. Performed customer needs assessments and coordinated them with the supply chain and quality teams. Maintained store equipment, including computers, printers and fax machines. Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma - undefined
Mt. Pleasant High School
San Jose01.2014
Skills
- Retail management
- Administrative Experience
- Financial management
- Staff management
- Customer service
- Budgeting
- Cash flow management
- Credit card transactions
Certification
- CG
- January 2019 to May 2021
- I have done caregiving in the past house to house and facility I know how to give medication to patients take care of them change them and also give baths . Set up there meds for the weeks on there containers for different patients with different types of health conditions . Helped so much patients with exercising and have a lot of patient with them , I would put in orders and provide there own stuff of mercy , such as diaper pads , toilet paper , napkins , groceries , also do appointments for there pediatrics , dentist , doctors. Communicate with family off how they would do through out the day and write notes for the doctors and next cg. Experience in traveling to people houses to make company for patients , remind to take medication , clean after them to prevent to get hurt .
Languages
Spanish - Expert
Additional Information
- Skills
- Front desk/ back office
- Business development
Timeline
Medical Assistance
Noor Sachdev Neurology
09.2024 - 01.2026
Administrative Assistant
Employnet Inc
01.2020 - Current
Private Caregiver
Home Care Assistance
01.2018 - 01.2020
Manager
Pizza Hut
05.2017 - 10.2018
High School Diploma - undefined
Mt. Pleasant High School