Jannie Beer
Nicholasville,United States
Overview
8
8
years of professional experience
Work History
Financial Navigator Senior
Beyond Blue
08.2026 - Current
- Educated patients on financial assistance options and healthcare coverage.
- Conducted assessments to determine patient eligibility for financial assistance programs.
- Trained new staff on financial counseling procedures and workflows.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Documented details regarding contact with patients, providers and other individuals in system.
- Follow HIPPA guidelines
- Assist with Ky Medicaid screening process.
Financial Counselor
UK Healthcare
08.2022 - 07.2026
- Educated patients on financial assistance options and healthcare coverage.
- Conducted assessments to determine patient eligibility for financial assistance programs.
- Trained new staff on financial counseling procedures and workflows.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Documented details regarding contact with patients, providers and other individuals in system.
Patient Financial Representative
KMSF
Lexington, KY
10.2020 - 07.2022
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assisted clients with completion of applications and paperwork.
- Excellent communication skills, both verbal and written.
- Provided estimates for upcoming date of service and reviewed insurance query benefits with patient.
- Provide explanations of insurance benefits.
Patient Access Representative
Baptist Health Lexington
Nicholasville, KY
05.2018 - 10.2020
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Provided excellent customer service to patients and medical staff.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Addressed bad debts in line with set protocols.
Education
Associate Of Applied Science - Medical Insurance Billing
Bluegrass Community And Technical College
Lexington, KY05.2017
Skills
- Document Uploading
- Billing and Collections
- Financial Counseling
- Customer Experience
- Reviewing Patient Information
- Billing Statements
- HIPAA Guidelines
- Complex Problem-Solving
- Insurance Company Communication
Timeline
Financial Navigator Senior
Beyond Blue
08.2026 - Current
Financial Counselor
UK Healthcare
08.2022 - 07.2026
Patient Financial Representative
KMSF
10.2020 - 07.2022
Patient Access Representative
Baptist Health Lexington
05.2018 - 10.2020
Associate Of Applied Science - Medical Insurance Billing
Bluegrass Community And Technical College