Jannis Marcos
Crosby
Summary
Highly-motivated bilingual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Youth Care Worker
Southwest Key Program
Channelview
06.2022 - 03.2025
- Managed medication distribution under the guidance of healthcare professionals.
- Provided crisis intervention services during times of distress or emergency situations.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Encouraged completion of daily chores and personal hygiene practices.
- Facilitated daily living skills workshops for youth in care.
- Utilized community resources to provide additional support for youth receiving services.
- Supervised daily activities and ensured a safe environment for all youth.
- Transported youth to appointments or recreational activities as needed.
- Trained new employees on policies and procedures related to providing quality services.
- Established behavioral modification goals and assessed progress toward goals.
- Maintained cleanliness of youth facilities and rooms.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Monitored the physical environment to ensure safety of clients and staff.
- Documented child progress, reporting extreme changes in behavior.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Utilized vehicles to transport youth to and from school, appointments and outings.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Supported youths in the transition process from care to independent living or family reunification.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
Custodian Supervisor
Ultra cleaning services
Houston
01.2020 - 06.2022
- Checked and stocked inventory throughout facility to meet expected demands.
- Assigned specific tasks to individual team members and evaluated performance.
- Helped team members use supplies efficiently to achieve department objectives and reduce waste.
- Standardized purchase of all equipment, tools and supplies to control costs.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Monitored maintenance scheduling and reported maintenance team information to management.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Established and implemented new procedures for standard maintenance scheduling.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
North Shore Senior High School
Houston, TX06.2008
Skills
- Process updates
- Safety oversight
- Budget administration
- Employee coaching
- Inventory monitoring
- Safety protocols
- Problem resolution
- Working collaboratively
- Teambuilding
- Conflict resolution
Timeline
Youth Care Worker
Southwest Key Program
06.2022 - 03.2025
Custodian Supervisor
Ultra cleaning services
01.2020 - 06.2022
North Shore Senior High School