Jansen Genandt
Pueblo,CO
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Cactus Flower Mexican Restaurant
Pueblo, CO
10.2023 - Current
- Trained new employees on restaurant operations and customer service standards.
- Oversaw daily inventory management to maintain stock levels and minimize waste.
- Implemented service protocols, enhancing guest satisfaction and dining experience.
- Assisted in financial reporting, tracking sales trends and expenses accurately.
- Managed staff schedules, ensuring adequate coverage during peak hours.
- Streamlined daily operations, ensuring efficient service and optimal staff performance.
- Enforced health and safety regulations, maintaining compliance with local laws and standards.
Personal Banker
Central National Bank
Hillsboro, KS
06.2024 - 05.2025
- Assisted clients with account inquiries and transactions, ensuring exceptional customer service.
- Executed daily banking operations, including cash handling and processing deposits and withdrawals.
- Educated customers on banking products, services, and digital tools to enhance financial literacy.
- Maintained accurate records of client interactions and transactions using banking software systems.
- Administered oaths and affirmed signatures on legal documents to ensure compliance with state regulations as a licensed Notary Public.
- Managed appointment scheduling to streamline client interactions and improve service delivery.
Team Member
Target
Pueblo, CO
10.2021 - 06.2024
- Collaborated with team to maintain organized sales floor and ensure product availability
- Assisted customers in locating merchandise, enhancing overall shopping experience
- Operated cash registers, processed transactions accurately, and managed cash handling
- Participated in inventory management, ensuring accurate stock counts and replenishment
- Managed scheduling and correspondence for HR executives, ensuring efficient communication across departments.
- Coordinated recruitment processes, including job postings, candidate screening, and interview scheduling.
- Assisted in onboarding new hires by preparing orientation materials and conducting initial training sessions.
- Supported performance management initiatives by organizing appraisal schedules and gathering feedback from managers.
Store Manager
Domino's Pizza
Pueblo, CO
06.2015 - 10.2021
- Led daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Oversaw customer service initiatives, enhancing satisfaction through effective resolution of issues.
- Managed financial reporting processes, ensuring accuracy in budgeting and forecasting tasks.
- Established operational standards that increased efficiency and consistency across shifts.
Education
GED -
College America
Colorado Springs, CO05-2018
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Passion for customer satisfaction
- Adaptable
- Employee retention
- Conflict resolution techniques
- Relationship building
- Cash handling
Certification
- Licensed Notary Public - 2025-2027
- Supplemental Health Insurance Agent - 2021-2024
Timeline
Personal Banker
Central National Bank
06.2024 - 05.2025
Restaurant Manager
Cactus Flower Mexican Restaurant
10.2023 - Current
Team Member
Target
10.2021 - 06.2024
Store Manager
Domino's Pizza
06.2015 - 10.2021
GED -
College America