Janya Favor
Whiteville,NC
Summary
I am a hardworking professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Overview
4
4
years of professional experience
Work History
Cashier
Morrison Group
Loris
08.2023 - Current
- Worked closely with front-end staff to assist customers.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Provided excellent customer service.
- Answered customers' questions and provided information on store procedures or policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Medical Receptionist
North Whiteville Urgent Care
Whiteville, North Carolina
01.2023 - 08.2023
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Compiled and coded patient information or data in appropriate computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Entered insurance, demographics and health history into patient database.
- Processed patient payments and scanned identification and insurance cards.
- Answered phones promptly and directed calls appropriately.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Cook
Bojangles'
Loris, South Carolina
01.2023 - 03.2023
- Adhered to regulatory standards regarding safe and sanitary foods.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Temporary Custodian
Horry County Schools
Green Sea, SC
06.2022 - 08.2022
- Make sure everything was cleaned and put in the right order.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Stocking restrooms with necessary paper products such as toilet paper towels; replenishing soap dispensers when needed.
Education
Certified Medical Administration Assistant - undefined
Academy For Technology & Academics
Conway, SC06.2022
High School Diploma - undefined
Green Sea Floyds High School
Green Sea, SC06.2022
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Complaint resolution
- Organization
- First Aid/CPR
- Good Telephone Etiquette
- Cash handling
- Time management skills
- Payment collection
- Dependability and reliability
- Customer assistance
- Data entry
- Great Customer Service
Websites
Timeline
Cashier
Morrison Group
08.2023 - Current
Medical Receptionist
North Whiteville Urgent Care
01.2023 - 08.2023
Cook
Bojangles'
01.2023 - 03.2023
Temporary Custodian
Horry County Schools
06.2022 - 08.2022
Certified Medical Administration Assistant - undefined
Academy For Technology & Academics
High School Diploma - undefined
Green Sea Floyds High School