Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
9
9
years of professional experience
Work History
Housekeeper
The Strat Hotel
09.2023 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Changed bed linens and collected soiled linens for cleaning.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Warehouse Associate
Amazon
01.2021 - 08.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Checked packages and merchandise for damage and notified vendors.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Developed safety programs to protect workers and reduce injuries.
Developed comprehensive staff training program to improve employee performance and morale.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 90 pounds.
Security Guard
Palms Casino And Resort
04.2018 - 03.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Checked and verified photo identification prior to granting facility access.
Completed full building and grounds patrols to spot and investigate concerns.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Utility Porter
Ceaser Palace Casino
03.2016 - 05.2018
Serviced restrooms by cleaning surfaces, sweeping floors, removing trash and restocking supplies.
Performed deep cleaning tasks such as moving furniture, dusting walls and ceilings and shampooing carpet.
Reported emergencies to supervisor and provided assistance.
Used appropriate techniques to clean fabric such as upholstery and drapes.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained floor cleaning and waxing equipment.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Greeter
Westgate Las Vegas Resort & Casino
10.2015 - 06.2016
Fielded customer complaints and notified managers.
Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Acted as first point of contact for visiting clients and customers.
Answered customer questions and pointed individuals in right directions.
Maintained clean, organized environments for presentable front-of-house areas.
Provided friendly, attentive service throughout peak times for responsive customer care.
Retained knowledge of promotions, products and services for informative customer advice.
Recommended products and services to customers based on personalized needs.
Directed ticket holders to seats and facility locations.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Greeted customers with smile and provided friendly, knowledgeable service.