JaQuan Howard
Birmingham ,AL
Summary
Dedicated healthcare administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Associate
R1 Rcm
09.2024 - Current
- Enhanced accuracy of demographic data collection by implementing thorough review processes before finalizing registrations or admissions documentation.
- Greeted and assisted patients with check-in procedures.
- Knowledge of CPT codes, and ICD-10 coding to ensure accurate charge entry for a variety of procedures and diagnoses.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Confirmed and communicated patient registration status and in and out of network status.
- Assisted patients with insurance verification and pre-authorization requirements.
- Coordinate with patient and other physician offices on appropriate medical clearances for surgery as needed
- Provided medical billing and coding duties.
Health Information Management Specialist
CIOX HEALTH, Health Information Managment
06.2023 - 03.2024
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
- Created and implemented organizational policies and procedures.
- Facilitated communication between patients and various departments and staff.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Public Health Educator
Jefferson County Health Dept.
01.2023 - 02.2024
- Improved community health by creating and implementing targeted educational programs addressing prevalent public health issues.
- Enhanced participant knowledge by developing engaging training materials for public health workshops and seminars.
- Collaborated with local organizations to promote public health initiatives, increasing community involvement and support.
- Evaluated program effectiveness through data analysis, refining strategies to better meet community needs.
- Managed budgets for multiple projects, ensuring the efficient allocation of funds for maximum impact on public health outcomes.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Participated in conferences and professional development opportunities related to HIV/AIDS care management and coordination.
- Improved patient outcomes by developing and implementing comprehensive HIV prevention strategies.
- Increased access to healthcare services for underserved populations through targeted outreach initiatives.
- Enhanced patient experience by efficiently scheduling appointments and managing daily calendars for multiple medical professionals.
Administrative Advisor Assistant
Dr.Angelia Paschal (Public Health Advisor)
09.2015 - 01.2023
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Empowered students through counseling and skill-building exercises.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Provided support and guidance to students experiencing academic and personal troubles.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
Public Health Specialist Intern
Tuscaloosa County Health Department
02.2020 - 12.2022
- Educated specific community groups on disease prevention, vaccines and mental health resources.
- Explained required eligibility applications to patients and helped complete applications for services.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Provided complex counseling and identified alternative resources for patient care.
- Developed and implemented training classes to educate team members and community residents.
- Managed over 50 patient calls per day.
- Participated in health education research initiatives, developing and evaluating health education programs.
Education
Master of Science - Public Health
The University of Alabama(online)
12-2025
Bachelor of Science - Human Environmental Sciences
The University of Alabama
05.2020
Bachelor of Science - Public Health
The University of Alabama
05.2016
Skills
- Expertise in Implementing Public Health Programs and Evaluations
- Excellent interpersonal, customer service, written, and verbal communication
- Reliable & Trustworthy
- HIPPA Compliance Expert
- Strong Patient Service and Safety
- SPSS Software & Microsoft Office 365
- HIPAA compliance
- Time management
- Insurance verification
- Management
- Teamwork/Collaboration
- Leadership
- EMR System Knowledgeable
- Patient registration
- Claims processing
- Patient confidentiality
Certification
- Certified Diabetes Educator (CDE)
- Certified Health Education Specialist (CHES) -Currently Obtaning
Education
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Timeline
Patient Access Associate
R1 Rcm
09.2024 - Current
Health Information Management Specialist
CIOX HEALTH, Health Information Managment
06.2023 - 03.2024
Public Health Educator
Jefferson County Health Dept.
01.2023 - 02.2024
Public Health Specialist Intern
Tuscaloosa County Health Department
02.2020 - 12.2022
Administrative Advisor Assistant
Dr.Angelia Paschal (Public Health Advisor)
09.2015 - 01.2023
Bachelor of Science - Human Environmental Sciences
The University of Alabama
Bachelor of Science - Public Health
The University of Alabama
Master of Science - Public Health
The University of Alabama(online)
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