Jaquan Johson

Being a Veteran Agent and very dedicated Team leader has granted me the opportunity to step forward & be dependable to the agents when supervisor is not available to assist.

• Honored to able to Lead team calls during important meetings, trainings, and natural chat interactions.
• Collaborated with managers, trainers, and teammates to refine their skills to exceed team goals.
• Educated clients about Medicare, identified their unique needs, and matched them with the perfect plan.
• Built meaningful client relationships while guiding them through the enrollment process.
• Consistently exceeded sales goals since hire.
• Well-versed in CMS (Centers for Medicare & Medicaid Services) rules and regulations, ensuring full compliance.
• Trained on compliance best practices and the importance of adherence.
• Proficient in key platforms, including Landscape, Ascend, UMV, and Teams.

• Operated delivery vehicles, ensuring safe transport and on-time delivery.
• Handled packages weighing 25-60lbs daily.
• Used handheld devices for routing and customer interaction.
• Maintained efficiency and adhered to Amazon's safety guidelines.
• Followed Amazons strict driver mentor guides for a safe trip.

• Installed glass walls with precision, using leveling and shimming techniques.
• Worked with measurements down to 1/16th of an inch.
• Managed logistics for a three-floor subcontracted project.
• Replaced defective hardware components when needed.

• Installed and bent EMT conduit, ran PVC underground per NEC standards.
• Wired and trimmed fixtures using heavy machinery (Scissor lift).
• Installed Fire caulk/ putty for fire protection.
• Prepped, phased, and pull wire for point A to b.
• Trim out fixtures & lighting.

• Installed and delivered furniture while managing inventory.
• Assisted in internal and external office moves.