Jaquaya Kyles
Kalamazoo,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Service Representative
H3
02.2020 - 08.2020
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
Holiday Sales Associate
Macy's Incorporated
10.2017 - 01.2018
- Assist guests with purchases, be open and available for customer questions/concerns, fold, hang, assort clothing.
- Achieved sales targets by actively engaging with customers, identifying their needs, and recommending suitable products.
- Enhanced store presentation by maintaining a clean, organized, and visually appealing environment for holiday shoppers.
- Provided efficient checkout services by processing transactions quickly and accurately during peak shopping times.
Caregiver
Courageous Home Care
04.2014 - 08.2017
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Server
ihop
05.2012 - 05.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Flight Attendant
mesaba airlines
05.2008 - 06.2009
- Welcome passengers onboard, give safety instructions and demonstration, maintain passengers satisfaction.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Tour Guide
elvis presleys graceland
05.2006 - 05.2008
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Education
certificate - medical assistance
Everest Institute - Atlanta Downtown
Atlanta, GA01.2012
high school diploma - general
Hillcrest High School
Memphis01.2006
Skills
- Home Care
- Caregiving
- Serving Experience
- Communication Skills
Certification
- First Aid Certification
- CPR Certification
Timeline
Patient Service Representative
H3
02.2020 - 08.2020
Holiday Sales Associate
Macy's Incorporated
10.2017 - 01.2018
Caregiver
Courageous Home Care
04.2014 - 08.2017
Server
ihop
05.2012 - 05.2014
Flight Attendant
mesaba airlines
05.2008 - 06.2009
Tour Guide
elvis presleys graceland
05.2006 - 05.2008
certificate - medical assistance
Everest Institute - Atlanta Downtown
high school diploma - general
Hillcrest High School
Similar Profiles
Miguel Conceição De Campos VieiraMiguel Conceição De Campos Vieira
Funcionário at H3Funcionário at H3
Dan SwerdloveDan Swerdlove
Lead Producer / Technical Director at H3 Podcast / Frenemies PodcastLead Producer / Technical Director at H3 Podcast / Frenemies Podcast
Saurav SinghSaurav Singh
Software Engineer at H3 Infotech Pvt LtdSoftware Engineer at H3 Infotech Pvt Ltd
Marcus TrinidadMarcus Trinidad
Sales Manager at AutoZoneSales Manager at AutoZone
Christian OverbeekChristian Overbeek
Fast Food Worker at Inspire BrandsFast Food Worker at Inspire Brands