Tatiyana Long
Central,SC
Summary
Experienced with patient care, ensuring comfort and safety in clinical settings. Utilizes effective communication to support both patients and healthcare teams. Knowledge of medical procedures and protocols, enhancing overall patient experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Prisma Health
Walhalla, SC
08.2024 - Current
- Scheduling
- Coordinated in-coming and out-going patient logistics.
- Managed referral processes.
- Coordinated imaging schedules for Mountain View.
- Responded to phone inquiries.
- Multitasking
- Reviewed schedules to confirm provider presence.
Patient Service Representative
Clemson Eye
Seneca, SC
04.2023 - 06.2024
- Checking in patients & checking out
- Maintained organized records for medical and vision insurance documentation.
- Scheduling
- Fax medical records
- Commuted to different offices upon request.
- Processed payments for co-pays, surgery charges, and outstanding debts.
- Provided exceptional customer service to enhance satisfaction.
Radiology Assistant/Nurse Assistant
Prisma Health Upstate
Seneca, SC
10.2017 - 04.2023
- Responsible for patient transport and front desk operations including scheduling, faxing information, and appointment handling.
- Moved patients to designated areas for tests and surgeries.
- Coordinated efficient check-in process to enhance patient experience in radiology.
- Managed tasks recorded on the 5-5 sheet involving filling blanket warmers, verifying stock of 02 tanks, and disinfecting countertops and phones.
- Elevated customer experience.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Housekeeping
Lakeside Lodge Resort
Seneca, SC
08.2019 - 09.2020
- Coordinated efficient room cleaning schedules for timely check-ins.
- Ensured high standards of hygiene and comfort.
- In charge of cleaning bedrooms, restrooms and kitchen
- Disinfected (area or item|rooms|bathrooms|counters|equipment)
- Maintained cleanliness by emptying trash bins regularly.
- Maintained kitchen hygiene by washing dishes regularly.
- Performed window cleaning tasks.
- Hotel housekeeper
Assembly
BorgWarner
Seneca, SC
01.2016 - 10.2017
- Collaborated with a temporary team to complete assembly tasks efficiently.
Home Health Aide
TOTAL HOME HEALTH CARE
Greenville, SC
05.2015 - 12.2016
- Assisted with bathing routines and prepared nutritious meals tailored to client requirements.
- Conducted regular checks on blood pressure and blood sugar.
- Accompanied individuals to healthcare appointments.
- Performed systematic monitoring of patient vitals at specified time frames to ensure accurate tracking.
Education
Diploma - undefined
Pendleton High School
Pendleton, SC01.2015
Skills
- Time management
- Organizational skills
- Cashier (1 year)
- Medical Scheduling
- Microsoft Office (2 years)
- Care plans
- Hospital Experience (8 years)
- Medical Office Experience
- Healthcare (8 years)
- Vital signs (8 years)
- Receptionist (8 years)
- ICD-10
- Home Care
- Patient Care (5 years)
- Microsoft (5 years)
- Leadership
- Administrative experience
- Outlook (2 years)
- Microsoft Word (5 years)
- Front desk
- English
- Home health
- Scheduling (2 years)
- Caregiving (5 years)
- Customer Service Skills (5 years)
- Communication skills
- Organizational Skills
Certification
- Driver's License
- Heartsaver First Aid CPR AED October 2019 to October 2021
- BLS Certification
- Drivers License
- Home Health Aide
Timeline
Patient Service Representative
Prisma Health
08.2024 - Current
Patient Service Representative
Clemson Eye
04.2023 - 06.2024
Housekeeping
Lakeside Lodge Resort
08.2019 - 09.2020
Radiology Assistant/Nurse Assistant
Prisma Health Upstate
10.2017 - 04.2023
Assembly
BorgWarner
01.2016 - 10.2017
Home Health Aide
TOTAL HOME HEALTH CARE
05.2015 - 12.2016
Diploma - undefined
Pendleton High School