Jaquelin Gutierrez Lopez
San Diego,CA
Summary
Throughout all my job experiences, I have held roles that have challenged my comfort zone. In each position, I have dedicated myself fully, striving to excel and develop essential skills, and I have learned to have great communication and documentation skills that emerged as a notable strength. Additionally, I possess exceptional patience, enabling me to thrive in stressful environments.
I enjoy working with others, learning from each other, and I derive great pleasure from assisting others.
Overview
3
3
years of professional experience
Work History
Scheduler
1st Meridian Care Services
San Diego, California
07.2023 - Current
- Communicated with team members to confirm availability and resolve scheduling conflicts.
- Assisted with customer requests and answered questions to improve satisfaction.
- Greeted members and provided excellent customer service.
- Communication Skills.
- Developed and implemented an effective system for tracking employee availability and scheduling shifts.
- Handled scheduling conflicts and resolved scheduling issues in a timely manner.
- Successfully coordinated the scheduling of multiple staff members.
- Answering phone calls and emails to assist patients and caregivers.
Caregiver
1st Meridian Care Services
San Diego, California
07.2023 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients at all times.
- Communicated effectively with clients and their families regarding care plans.
- Documented client progress and reported changes to healthcare professionals.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Medication Reminders.
- Mental health.
- Hospice Care.
- Homecare
Skills
- Shift scheduling
- Communication skills
- Attention to detail
- Problem solving
- Customer service
- Work ethic
- Positive and professional
- Multi-line phone talent
- Decision-making
- Relationship building
- Analysis and reporting
- Organization
- Bilingual: Spanish and English
- Computer skills
- Creativity
- Teamwork
Timeline
Scheduler
1st Meridian Care Services
07.2023 - Current
Caregiver
1st Meridian Care Services
07.2023 - Current