Jaquelin Lopez
Wylie,TX
Summary
Compassionate Medical Assistant skilled in patient-focused care, clinical documentation, and teamwork. Committed to enhancing patient experiences and supporting healthcare teams for improved treatment adherence and outcomes.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Vanguard Vascular & Vein
Rowlett, TX
04.2022 - Current
- Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Supported healthcare team by preparing examination rooms and maintaining medical supplies inventory.
- Scheduled patient appointments using electronic health record (EHR) systems to enhance operational efficiency.
- Educated patients on post-procedure care and medication instructions, improving adherence to treatment plans.
- Collaborated with physicians during procedures, providing necessary instruments and ensuring patient comfort.
- Trained new staff on office protocols and EHR usage, fostering a collaborative work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing procedures room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Heal 360 Urgent Care
Murphy, TX
10.2021 - 03.2022
- Streamlined administrative tasks by implementing efficient filing systems for patient records and documentation.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed medical records management, including filing, organizing and scanning documents.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Junior Lead
Chic-Fil-A
Allen, TX
10.2013 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Surgical Technician
TSC Carrier Institute
Mesquite, TX03-2026
Medical Assistant
PCI Health Training Center
Richardson, TX09-2021
High School Diploma -
Evolution Academy Charter School
Richardson, TX05-2012
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Compassionate caregiver
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Sterile technique
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Vanguard Vascular & Vein
04.2022 - Current
Medical Assistant
Heal 360 Urgent Care
10.2021 - 03.2022
Junior Lead
Chic-Fil-A
10.2013 - 08.2021
Surgical Technician
TSC Carrier Institute
Medical Assistant
PCI Health Training Center
High School Diploma -
Evolution Academy Charter School