Jaquelin Ordonez
Oxon Hill,MD
Summary
My work experience has helped strengthen me to proceed targets and complete tasks at a timely fashion. My persistence aligns with any job requirement's, and with that I confidently show ideal job performance with dedication to business success.
Overview
4
4
years of professional experience
Work History
Team Leader
Five Guys
03.2022 - Current
- Maintained Fast and accurate service, ensured an excellent customer experience, and made sure all products are consistent with company standards.
- Directed all daily operations of the restaurant in the absence of both General and Assistant Manager's including supervising and training employees, opening and closing the store to also complete shift summary reports.
- Used company cash register accurately and maintained proper control of company assets.
- Ensured the restaurant was up to company standards with regards to cleanliness, neatness, and customer accessibility.
- Completed other duties assigned as necessary.
Hostess Manager
Bugsy's Pizza Restaurant
06.2020 - 03.2022
- Assisted servers by running food, bringing water and/or other beverage orders, and welcoming tables after escorting them for seating.
- Maintained an organized station for better restock of supplies such as pens, and notepads to maintain proper seating charts and to seat customers in the order of arrival or by prior reservation.
- Monitored phone orders to provide company policy such as hours of operation, restaurant location and menu items. Other duties pertained to incoming calls for delivery and/or pickup arrangements for customers.
- Maintained neat and well-groomed appearance and observed all server uniforms to the standard requirements of the company.
Education
High School Diploma -
Oxon Hill High School
Oxon Hill, MD05.2023
Skills
- Customer Service
- Detail-Oriented
- Verbal and Written Communication
- Basic Math
- Multitasking
- Task Prioritization
- Product and Service Sales
- Guest Satisfaction
- Business Administration
Timeline
Team Leader
Five Guys
03.2022 - Current
Hostess Manager
Bugsy's Pizza Restaurant
06.2020 - 03.2022
High School Diploma -
Oxon Hill High School